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All reviews superior room an italian restaurant west jesmond jesmond area city centre limited parking on arrival lovely hotel pubs and restaurants good size stayed here for nights hotel restaurant visiting newcastle would highly recommend this hotel full english kippers breakfast was excellent
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Reviewed 5 weeks ago

This Hotel has a luxurious, stylish design, my room was spacious, extremely clean and was very well equipped. The staff are welcoming, friendly and professional. The restaurant downstairs is fabulous, such delicious, elegant food, lots of lovely vegan options, the tequila is wonderful too. It was such a great experience, I will certainly stay here again.

Room tip: All the rooms look amazing, I stayed in the standard single and it was lovely
Date of stay: November 2018
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank 874frances
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Malhotra G, Senior Receptionist at The New Northumbria Hotel, responded to this reviewResponded 4 weeks ago

Dear Frances,

Thank you so much for taking the time to leave us a review. It sounds like you had a great stay with us here at The New Northumbria Hotel.

We really appreciate all your kind words.

I shall pass your comments onto the restaurant.

Please do not forget to book direct with us on your next stay for a discounted rate and to gain points on our loyalty card scheme.

Kind Regards,
Laura-Ann Wilson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018 via mobile

Stayed for two nights and must say was very good. Staff were very helpful and friendly the breakfast was very good. The room was spacious only downside was over all condition of our room the wall at the window was all marked really bad the bathroom had paint chipped. Ceiling had been filled but not sanded down.a shame really because it was a very nice hotel .

Date of stay: November 2018
Trip type: Travelled as a couple
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2018 via mobile

A last minute booking and room 305 given, a lovely immaculate double room with en suite and all the facilities which you’d expect.

The New Northumbria Hotel itself is an impressive venue situated on Osbourne Road in West Jesmond, staff are extremely polite and helpful, the place screams quality and doesn’t fail to impress.

I enjoyed a most comfortable night and slept like a baby, the breakfast the following morning was highly enjoyable and cooked to perfection.

Happy to recommend...

Date of stay: October 2018
Trip type: Travelled as a couple
Thank chrisbale1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Malhotra G, Senior Receptionist at The New Northumbria Hotel, responded to this reviewResponded 3 November 2018

Dear Chris,

Thank you so much for taking the time to leave us an all rounder great review! We are delighted to hear that you had a great stay. We take great pride in delivering the best levels of customer service so thank you for your kind words!

Do not forget to book direct with us on your next stay for a discounted rate and a chance to collect points with our loyalty card scheme.

Kind Regards,

Laura-Ann Wilson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2018

Attending a funeral in the North-east. Never been before, so this was a new experience.
Organised a "budget" hotel via booking.com.
My expectations were quite low!
Reality was....the hotel was BRILLIANT!
The room was EXCELLENT
The staff/service could not be faulted!
And the breakfast was marvellous!
All in all, not the experience I had expected. The hotel far exceeded my expectations.
If I am ever in Newcastle again, I shall be returning to this gem of a hotel!

Date of stay: October 2018
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank SteveA2671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2018 via mobile

I’m just back from a two night stay at the New Northumbria and whilst there were issues with the lighting in the room.... very dim, even for a hotel room....I cannot praise the staff enough. They were friendly, efficient and went over and above to make sure things went well for visitors and all the time with a cheerful attitude. Breakfast was excellent and again the staff were so helpful especially as we were a large group with people coming and going throughout the breakfast sitting. The staff made the stay excellent, thank you!

Date of stay: October 2018
Trip type: Travelled with family
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Malhotra G, Senior Receptionist at The New Northumbria Hotel, responded to this reviewResponded 22 October 2018

Good Afternoon Susan,

Thank you so much for taking the time to leave us a fantastic review!
We are delighted to hear that all the staff took such great care of you throughout your stay. We take great pride in delivering the best levels of customer service so thank you for your kind words. We really appreciate it!

We look forward to welcoming you back.

Kind Regards,
Laura-Ann Wilson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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