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Reviews (215)
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All reviews single room bus stop outside city centre night porter the hotel is clean lady on reception metro station breakfast is served stayed here for one night lovely hotel top floor would definitely stay here again comfortable beds tea and coffee short stay jesmond newcastle
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7 - 12 of 215 reviews
Reviewed 12 July 2020 via mobile

Stayed 4 nights with two rooms between us. Really lovely staff - Jo/ Kiran/ Heidi. Happy to help and made us feel welcome. The rooms were spotless and showers hot. Beds comfy. Well prepared for Covid rules- we were not sure how our first stay away from home would be but the communal areas had sanitiser everywhere and a one way system in place. We had a takeaway breakfast in a bag - limited choice obviously , but did the job of setting us up for the day. Would definitely say this is a good value choice for city centre access and coast route. Shops / bars etc minutes away. I would check out the Osborne first in future if I needed a hotel ( usually stay with family if visiting in ‘normal’ times). The lovely staff made our trip though.

Date of stay: July 2020
Trip type: Travelled with family
Thank Rita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2020 via mobile

Came here for 2 nights,the staff are lovely (with the exception of 1) Sharon,Heidi, David and joe were so helpful and made us feel really welcome. The rooms were really clean and comfortable, the breakfast is amazing and probably one of the best we’ve had .would definitely recommend to friends and family,looking forward to returning here in the future.

Date of stay: March 2020
Trip type: Travelled with friends
Thank Jo1470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2020

Brilliant stay as usual great hotel lovely and clean missed Sharon though but staff were all brilliant though need to keep bar stocked up as friend only got 1 drink and they had run out same with the vodka but all in all it was good

Date of stay: February 2020
    • Location
    • Rooms
    • Service
Thank Trevor Cathy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2020 via mobile

Stayed here for one night on a business trip.
What can I say but an absolutely delight.
Clean and fresh rooms. Huge bath. Loads of places to eat close by. Not a single negative.
Heidi was brilliant! She even bought my a Deliveroo up to my room for me. I’ve not even had had that kind of service in 5* hotels! She is ace and needs a pay rise!

Want to come again but this time it will be for leisure.

See you again soon hopefully!

Date of stay: February 2020
Trip type: Travelled on business
Thank Samstb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2020

I stayed there for 6 nights.The hotel is about 25minutes walk from the city centre in the pleasant suburb of Jessmond .The hotel is very clean my single room was of a reasonable size with a new lookins shower.The only quibble was that there was nowhere to put your towells.The breakfast is very good and a key feature is the very friendly staff.I will certainly stay again

Room tip: There is no lift
Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank CaddySpoon123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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