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All reviews great location city centre jesmond metro station bed apartment these apartments great apartment sky tv well equipped kitchen home from home osbourne road washing machine living area excellent place to stay no lift newcastle university hen party a short taxi ride
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Reviewed 26 January 2017

This is a perfect place to stay. The units are very conveniently located to both town (3 blocks) and the metro station (3 blocks). The 24 hour staff is very helpful. And the rooms were very clean and the beds were comfortable.

Date of stay: January 2017
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank scottgG928JA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this reviewResponded 1 February 2017

Thank you for your lovely review, we are glad you enjoyed your stay with us, we hope to see you again in the future.

Kind regards

Gillian Hall
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2017

A good sized apartment which the children had room to play in. Friendly and helpful staff and very well maintained. Interesting decor - black and white stripes... well, I would say that. Close enough to walk into town and only a few minutes from Jesmond's heart. The parking was a benefit and helped make our visit (which involves a great deal of to-and-fro) less fraught, not having to seek-out city centre spaces. We'll stay again.

Room tip: The only thing we'd suggest to improve is a four seat dining table (for family breakfasts) otherwise ideal and in any case it would be perfect for four adults and/or older children. We'll stay again.
Date of stay: December 2016
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Anthony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this reviewResponded 1 February 2017

Thank you for your lovely review we are glad you enjoyed your stay with us, we look forward to welcoming you and your family in the future.

Kind regards

Gillian Hall
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2017

The hotel was warm and welcomling. Nothing was too much trouble. All the staff were friendly and efficient.
Parking was easy and plentiful. The breakfast was left in the flat and was more than adequate.

Date of stay: December 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Averil9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this reviewResponded 1 February 2017

Thank you for your lovely review, we are glad you enjoyed your stay with us, hopefully we will see you again in the future.

Kind regards

Gillian Hall
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2017 via mobile

Everything you could possibly need for a stay in Newcastle. The apartment was furnished to a very high standard throughout. The city centre is within walking distance with the nearest Metro station close by for visits further afield. Would definitely stay again!

Date of stay: December 2016
Trip type: Travelled as a couple
Thank 659johnv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this reviewResponded 1 February 2017

Thank you for your lovely review we are glad you enjoyed your stay with us. We look forward to seeing you again in the future.

Kind regards


Gillian Hall
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2017

We were expecting a larger bed for the suite we selected - we had a double. The bathroom only had a bath no shower so all 4 guests ended up using the ensuite shower, Washing machines are only supplied in some suites and are locked away so you have to ask at reception and the seating furniture in our lounge was not comfortable with a very wobbly round dining table. Very easy to walk into city and plenty parking outside. Frozen croissants in freezer which say do not freeze supplied for breakfast. Don't be put off by my review - overall the stay was ok but maybe pricey for what we got in our suite.

Date of stay: December 2016
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Janette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this reviewResponded 1 February 2017

Thank you for your review, we are sorry you did not enjoy your stay. The croissants are delivered frozen and are NOT to be RE frozen, hence they are kept in the freezers, all our guest seem to enjoy them.

Apartments with washing machines can be requested when booking is made, and they will be ready to use.

Regards

Gillian Hall
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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