Arrived 4/7/15 for one night only. Taken to a room in the annex, number one, and it was all we could ask for. Clean throughout just as good, if not better than a lot of hotels we have stayed in. Bed very comfortable, bathroom spotless bedding looked new! Lisa made us feel very much at home, and included us with her friends and customers, offering us a free barbecue if we wanted to join them. Music on in the evening in the bar, but not obtrusive, enjoyable actually. We slept with our Windows open all night and had no disturbance at all. Didn't stop for breakfast as we were leaving very early, but was offered the early meal anyway! First time there but we just hope it won't be the last! Wish there were more Lisa's in this world - she was absolutely fantastic. Here's to you Lisa, see you again in the future. By the way, my husband and I are nearly 70! Not youngsters.
- Official Description (provided by the hotel):
- Let me introduce myself My name is Andrew and i am the new owner of the Holroyd arms,i have worked here for the previous 3 years as a manager where my hands were firmly tied behind my back where making improvements to the business were concerned. as of October 2014 i became the owner of the business and have made massive strides in making customers visits here more enjoyable,i have addressed most of the issues raised on Trip advisor and am continuing to raise the standards throughout the business,that being said some of t6he reviews placed on this site are way over the top with their critic. If you need a clean,warm and comfortable nights stay for a small budget then we are your destination choice,we are a 2 star rated business and dont claim to be anything but that,but just because of our rating it dose not mean we dont make every effort to make your stay as comfortable as possible. Unfortunately this platform is mainly used by customers who are inclined to complain,we are fully booked week after week and the percentage of complaints to non complaints is about 5% if all our happy customers were to write reviews i wouldnt need to justify myself. So please dont be put off by the old reviews on this site and see for yourselves THE HOLROYD ARMS is a pleasant B&B. ANDREW ... more less
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- Also Known As:
- Holroyd Arms Guildford, Surrey