Arrived early, plenty of parking, staff happily accommodated us and allowed us to start enjoying the stay ASAP - Big thank you to the reception staff and housekeeping for accelerating our room changeover.
Stayed in the 'Honolulu' bedroom, very nice and comfortable with a massive ensuite bathroom down a couple of steps, larger corner bath and separate shower. Good lighting in bathroom.
The bedroom overlooks the side of the hotel and car park, have to close curtains for complete privacy but no big deal albeit the lighting in the room could be improved particularly in the entrance door area and wardrobe with the room safe on the floor you can't readily see your stuff inside. All very clean and well presented with complimentary water, tea, coffee and biscuits. Hairdryer provided.
Spa and treatments were also very good, nice pool, decent length for light exercise swimming, good steam room and sauna, plenty of loungers around the pool. Very good changing facilities if required. Could do with larger inside and outside rest/patio area an/or tables, it was slightly congested on the Saturday we visited but didn't detract from enjoying the sun.
The gym looked very good but we didn't use it to comment further.
Restaurant - you are asked to order your dinner courses ahead of schedule at check-in. Food quality was good but let down by slightly slow service in my opinion at the time of our visit. Took over two hours for three courses bearing in mind you order your starter and main in advance. Drinks prices are reasonable, industry average. Breakfast was nice and more efficient so I can only conclude that they were short staffed in this area of the hotel the night before as everything else was excellent.
Overall we thoroughly enjoyed our stay.
- Also Known As:
- Clarice House Hotel Bury St. Edmunds
- Clarice Hotel Bury St Edmunds
- Clarice Spa Bury St Edmunds
- Bannatyne Spa Hotel Bury St Edmunds Suffolk