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“Good fun”
Review of 99 Jump Street

99 Jump Street
Reviewed 2 weeks ago via mobile

GOOD place. My 5yr old daughter didn't want to leave. It is cold but that's so you don't overheat when bouncing around. Gonna have to try the Nerf gun area next

Thank jason j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archie M, Manager at 99 Jump Street, responded to this reviewResponded 1 week ago

Thank you so much for taking time out to leave your review we appreciate it so much

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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"great place for kids"
in 2 reviews
"car park"
in 2 reviews
"trampolining"
in 3 reviews
"session"
in 4 reviews
"lads"
in 2 reviews
"parks"
in 2 reviews
"cafe"
in 7 reviews
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8 - 12 of 30 reviews

Reviewed 3 weeks ago

So my nephew had his birthday party here today and the service we received was disgraceful. The trampoline park in itself was fine and the children enjoyed it (apart from it being freezing) As for the "party" this was literally non existent, there is no party host as stated, the cold buffet is very poor for the amount they charge. The staff are so unprofessional and very unhelpful. Reading other reviews which say the same you would think they would take some constructive criticism on board and make changes but this is clearly not the case. It's really sad that an 8 year old comes away from his own birthday party upset as they didn't like it. There is no way I would reccomend this place to anyone to hold a party.

1  Thank xcarlyloux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archie M, Manager at 99 Jump Street, responded to this reviewResponded 1 week ago

Hi im sorry you wasn't happy with your visit i would like to point out to anyone reading TripAdvisor we have had over 30,000 visitors since we opened and only a handful of complaints also we have had over 400 birthday partys and only 6 complaints so TripAdvisor really doesn't do us justice .thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018 via mobile

Firstly, I had my son's party here a while back and never reviewed even though our experience was less than satisfactory for the money we paid. Secondly I have been again today for another party and have been spoken to terribly by a staff member on more than one occasion. Young lad, short brown hair, hosting party and working front desk. Seemed to be waiting for an opportunity to have a go after I pulled him up on his attitude. Won't be coming here again unless for kids party, not spending my money here.

2  Thank amd-who
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archie M, Manager at 99 Jump Street, responded to this reviewResponded 1 week ago

Hi im sorry you wasn't happy with your visit i would like to point out to anyone reading TripAdvisor we have had over 30,000 visitors since we opened and only a handful of complaints also we have had over 400 birthday partys and only 6 complaints so TripAdvisor really doesn't do us justice .thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2018 via mobile

Visited today using a Wowcher. We all thought it was great value and good fun. The prices in the cafe were very reasonable. The staff were all friendly and courteous. My only criticism is it was very cold in the jumping area but then I suppose it needs to be so children don’t get too hot. Parking is not brilliant but for £1.40 for 2 hours on the road is fine. We will visit again definitely as it’s really convenient for us and we all enjoyed it.

1  Thank vicki r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archie M, Manager at 99 Jump Street, responded to this reviewResponded 1 week ago

Hi im sorry you wasn't happy with your visit i would like to point out to anyone reading TripAdvisor we have had over 30,000 visitors since we opened and only a handful of complaints also we have had over 400 birthday partys and only 6 complaints so TripAdvisor really doesn't do us justice .thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 13 January 2018

we was very worried when we seen the reviews about this place but happily came to realise that we had nothing to worry about as soon as we entered the front door we was welcomed by the manager and a brilliant member of staff called emilly who both where very helpfull .the kids loved it the food was great and reasonably priced we couldnt find a bad thing to say about this place .we brought the bad reviews up with the manager and he said you cant please everyone but we

Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Archie M, Manager at 99 Jump Street, responded to this reviewResponded 1 week ago

Thank you so much for taking time out to leave your review we appreciate it so much

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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