I visit this Starbucks often because I love people watching so much, and because I like Starbucks for vegan drink options. During this visit the staff were lovely and the service was very quick for a Saturday, I actually visited twice during the day morning and afternoon and both times I was served quickly and the drinks were nice. I do think that the place is never that clean, but my main issue and reason for reviewing is the toilets. They are in such a hellish state I cannot believe with the money made there that they haven't spent anything to get them done up! For a start the actual stairs leading down to them are not lit properly at all. It's so dark down there! Then the two toilets are just horrific. They smell awful and one toilet was too flooded to go into and the other one had flickering buzzing light like a horror movie, had lots of water on the floor and tbh I didn't actually feel safe in there! What a horrible experience. For somewhere selling drinks you need to have good toilet facilities! What's worse is that the toilets have been in disrepair for a long long time and they're only getting worse.
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