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“Excellent short break”
4 of 5 bubbles Review of Hedley House Hotel

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Hedley House Hotel
Ranked #15 of 45 Hotels in York
Certificate of Excellence
Kingston-upon-Hull, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent short break”
Reviewed 31 March 2012

We recently had a two night stay at Hedley House using a deal for two people for two nights.As other reviews state we probably would not have stayed if we had to pay full price.
Having said that, the room was spacious and airy, the staff were friendly and helpful.The hotel was a fantastic base for our stay as within 8minutes we were in the Museum gardens and then into the city centre.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,525 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (338)
Date | Rating
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English first
Leeds, United Kingdom
Level Contributor
114 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 31 March 2012

We have found everyone very helpful and responsive to our needs over the last three years since we have been using Hedley House for small group training and one to one meetings/coaching sessions.

Mandy, the two Sarahs and Greg demonstrate consistent high levels of Customer Service ensuring our clients are well looked after especially those staying overnight before a course.

The only minor consideration is car parking at the rear of the Hotel which can be a little challenging but this needs to be balanced off that it is free - rare in York.

  • Stayed March 2012, travelled on business
    • Value
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Helpful?
Thank ripleytrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, Scotland, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 March 2012

We had a two-night stay at Hedley House, utilising a kgb deal for £99 for two people for two nights. Like a previous reviewer, I would probably not have stayed there had I had to pay full price (£250). However, our room was spacious, staff were incredibly friendly and helpful, and breakfast was generous. The hotel was also within 10 minutes' walk of the city centre. A great place to base ourselves for our stay.

If I had to choose something that wasn't quite as I would have liked, I'd say the bed was a bit soft (and squeaky!) for my liking. We also had to ask for an extra toilet roll after our room had been serviced. Other than that, a great stay and a venue I would recommend to friends.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosaldo72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 March 2012

We stayed at the hedley house hotel for the weekend and don't know how it has got such good ratings, the room was shabby, the table lamp on the dressing table did not work, the kettle was abit hit and miss, the valance on the bed hadn't seen a washing machine in along time, we stayed in room 2 which was supposed to be a superior room!! The only good thing about this hotel is the location which is very handy for the centre of York. We tried breakfast on the first morning, it was average so we ate at a cafe called Baileys round the corner where we had a good breakfast for half the price. We paid £90 per night with no breakfast and felt this was very overpriced. We only booked this hotel on the ratings on trip advisor and after our visit we wouldnt recommend staying here.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank birthdaygirlderby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 March 2012

We've just returned from a two night bed & breakfast break at Hedley House, York. We thoroughly enjoyed it We had a spacious airy room, with a smallish shower room en suite. Without exception the staff were friendly and most helpful. There is a car park, always a plus, and the breakfasts were excellent. The hotel is a 10 min walk to the Minster, or there's a slightly longer walk, but a far more enjoyable one, through the Museum Gardens into the city. We were fortunate to have beautiful weather also!

Room Tip: There are ground floor rooms available if you need one. The rooms at the rear are very quiet.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EnglandKathy21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hedley House Hotel

Property: Hedley House Hotel
Address: 3 Bootham Terrace, York YO30 7DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in York
#4 Spa Hotel in York
#5 Family Hotel in York
#10 Romantic Hotel in York
Price Range (Based on Average Rates): €
Hotel Class:3 star — Hedley House Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. 6 person outdoor aqua spa. Ample parking charged £10 per day. Electric car charging station Free wifi Deluxe rooms available with Apple TV ... more   less 
Reservation Options:
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Also Known As:
Hedley Hotel York

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