We could not afford a family holiday this year so we decided to visit friends for the weekend in Norwich. Our room was pleasant, a family room for three, however i like to sleep with the window open and the constant noise from the traffic kept me awake. The lamp on my side of the bed was broken, i reported this to the lady on reception, to be informed that all the lamps were rubbish and forever breaking, she informed me she would get her partner to look at it, it was never replaced or even mentioned again. Breakfast on Sunday morning was a joke, we arrived at 9.30 and the dining room was very busy, there was only a table for 2 although there were a couple of people who were on their own and sat at a table for 2, however when i asked if it was possible to have a table for 3 so that our son could eat breakfast with us , the reaction was absurd, HOW can you expect me to sort that out for you, we are fully booked and you cant expect me to organise it... i was told, my son had to wait in the bedroom untill a a table was frre by which time we had finished our breakfast., i was really upset, we observed a lady get up from her table to make toast, the staff claered away her breakfast, which she was still eating, another guest sat at the table unaware that the lady was making her toast, when she arrived back to her now non-excistent breakfast and the chap who sat at her table was asked to move, the poor lady then had to ask for a cup for her tea !! i would not recommend this guest house based soley on the attitude of the staff. Thanks for making my weekend a memorable one.
- Official Description (provided by the hotel):
- We are a friendly Bed and Breakfast, well located for all the attractions in Norwich. All our rooms are spacious and brand new with comfortable beds. We have 13 en-suite rooms and 8 rooms available on the ground floor. We have a large secure car park, and we're on a good bus route into the city centre and railway station. ... more less
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