Visited as a family in the cold February month 2018. Staff are very helpful and friendly. Decor is seriously dated and this hotel requires major investment and refurbishment. No double glazing on our window. Condensation was constantly on the window. You can hear traffic, aircraft and sirens. Room was always kept cleaning tidy by cleaning staff. Swimming pool was warm but changing rooms freezing. The showers were very warm and water had fantastic pressure. The changing room also requires updating.
Good location to access the town and other things to do in the area (Bewilderwood, Dinosaur world). Great parking and access to shops (ASDA, Mcdonalds). Breakfast was okay and well made but after 3 days one might struggle. Same things everyday at breakfast.
If I was a lone traveller I would probably look at another hotel. I wouldn't class this as a 4 star hotel.
The staff, cleanliness and swimming pool are a major plus for this facility. The pool gives kids something to do and prevents boredom. More
- Free Wifi
- Free Parking