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Mercure Norwich Hotel
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Savings alert! 43% below average rates

The price you found is 43% lower than this hotel's average rate of US$231/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (739)
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All reviewsprivilege roomwetherspoons pubplenty of free parkingsauna and steam roomevening mealcity centredecent sizefamily roomtwo night stayshort breakleisure facilitiesstayed here for one nightfull englishkayleighasdafunctionbroads
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730 - 735 of 739 reviews
Reviewed 21 November 2011

Reception staff were pleasant and efficient which was a good start. Parking facilities were excellent with plenty of room for everyone.
I like the plumbing in Mecure hotels (a legacy from Ramada hotels) and filling the bath tub is really quick and the showers are also efficient and easy to control. The room was clean with adequate wardrobe space.
The restaurant was spacious and the staff friendly if not overly efficient. The evening menu is somewhat limited but the food was cooked well enough. The breakfasts were plentiful but the English fare was overcooked.
The bar facilities let the hotel down. Overpriced drinks and cramped conditions spoil the experience in this hotel. So the mixture of the poor with the good things about this particular hotel, give it an average rather than a good rating.

  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank KWSharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart C, General Manager at Mercure Norwich Hotel, responded to this reviewResponded 31 January 2012

Thank you very much for your review and kind comments regarding the hotel in general.

It sounds like our bar was particularly busy during your stay, and I am sorry that you found our bar prices expensive. We do position our bar prices in line with other 4 star hotels, rather than local bars.

Thank you once again for the review and I sincerely hope that you stay with us again and find more positive aspects of the hotel.

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Reviewed 17 October 2011

this hotel used to be the dire 'Ramada Norwich', has changed its name and is now the dire Mercure Norwich. Avoid, hot rooms, indifferent staff, smelly towels, worn and tired.

  • Stayed: August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank rssa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart C, General Manager at Mercure Norwich Hotel, responded to this reviewResponded 31 January 2012

I am sorry that a previous experience has coloured your opinion of our hotel.

We are undergoing a staged programme of refurbishment and would respectfully urge you to try us again with an open mind.

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Reviewed 25 August 2016
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  • Stayed: August 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart C, General Manager at Mercure Norwich Hotel, responded to this reviewResponded 2 September 2016

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Reviewed 6 May 2016
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Stayed: March 2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart C, General Manager at Mercure Norwich Hotel, responded to this reviewResponded 8 June 2016

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Reviewed 9 April 2016 via mobile
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Stayed: March 2016, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart C, General Manager at Mercure Norwich Hotel, responded to this reviewResponded 28 April 2016

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