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Best Western George Hotel
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Average 3/5
    Reviews (495)
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    418 - 423 of 495 reviews
    Reviewed 8 January 2012

    Our Rotarian group meet here weekly and this includes a a first class meal at a really modest price The staff are without fail, warm, welcoming and professional. I would have no hesitation in recommending this lovely, small, friendly hotel in central Norwich.

    • Stayed: January 2012, travelled on business
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    2  Thank 4Margaret
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    ArlingtonNorwich, Director of Operations at Best Western George Hotel, responded to this reviewResponded 31 January 2012

    Thank you for your recent review
    Ian and his team at The Best Western George Hotel Norwich continually strive to provide the very best in efficient, professional and above all warm and friendly service and your review reflects this. Thank you once again for taking the time to write your review, it is much appreciated.

    Kind regards

    Julie

    Director of Operations
    Arlington Hotel Group

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 January 2012

    we live locally so didn,t use the accomodation, but we chose to celebrate a family birthday here. easy to book, when we arrived complimentary balloons on table ,a lovely touch, food was superb, steak cooked chargrilled with hand cut real chips, staff so friendly, even sang happy birthday! a perfect evening. thankyou.

    • Stayed: January 2012, travelled with family
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    2  Thank sandra f
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 3 January 2012

    I used this hotel as a base whilst visiting my daughter and her family over the Christmas holidays. From arrival to leaving the staff could not have been more helpful or charming, my room was warm, very clean and well maintained during my three day stay. The dining room staff were very good and served me very well. The cheerful attitude of the staff even though they were working over their Christmas, as well as mine was heartwarming. Thank-you all.

    • Stayed: December 2011, travelled with family
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    1  Thank Bruce P
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 20 December 2011

    Shame about the George Hotel, checked in with a warm welcome at the desk and upgraded as a gold card holder to room 128, OMG ! Holes in the carpet, dirty walls, bath not working and a dribble from the shower.

    Restaurant and bar very good with good quality food at a reasonable price, and a very nice breakfast. Upon check our I enquired about the standard of other rooms, as I had booked 6 more rooms for colleagues for the next 5 night, a tidy bit of business, the receptionist informed me that I was upgraded to the worst room in the hotel which had now been taken off line. No suggestion of a refund or apology, or a least the mention of compensation as the company had booked rooms for the next 5 nights.

    Extremely poor service Best Western and not the serve expected when the economic climate is fragile, at a push 1/12 -2 out of 10. Poor service, Poor Hygine, Poor standard.

    Room Tip: Make absolutely sure you check your room first before relying on the front desk, that it is the best they had.
    • Stayed: December 2011, travelled on business
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    1  Thank dsfbeds
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 5 December 2011

    I booked 3 rooms for 2 nights each (Fri/Sat).

    All were well finished and had excellent facilities.

    What stood out for me was the friendliness and quality of the staff. Whilst we did not use the restaurant (pre-booked commitments) the bar was well-stocked and surprisingly (for a hotel) good value.

    No hesitation in recommending (budget and quality) were key criteria for me, that were both met.

    Room Tip: Be specific about what is a priority for you (shower v bath etc), the staff will try their best.
    • Stayed: December 2011, travelled on business
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    Thank Glenn H
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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