We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I like this place a lot”
Review of Bull and Gate

Bull and Gate
Ranked #7,747 of 25,458 Restaurants in London
Price range: US$13 - US$32
Cuisines: British, Gastropub
Description: A beautifully restored historic gin palace in the heart of Kentish Town, serving the very best craft drinks and fresh seasonal produce in a stunning pub & dining room. The upstairs cocktail bar - Boulogne Bar - hosts live music on Fridays & Saturdays and offers an exciting menu of both classic and modern cocktails.
Restaurant details
Description: A beautifully restored historic gin palace in the heart of Kentish Town, serving the very best craft drinks and fresh seasonal produce in a stunning pub & dining room. The upstairs cocktail bar - Boulogne Bar - hosts live music on Fridays & Saturdays and offers an exciting menu of both classic and modern cocktails.
Reviewed 19 March 2018

First came here for dinner last December - had a really good meal and ditto last week. The menu has a solid range of choice - last week the baked camenbert was really very very good, decent chicken liver parfait (although I suspect they don't make it themselves) and great salad. Very good bottle of Rioja as well. The only downside was the fact that the dining room was pretty much empty - people of Kentish Town - appreciate this place and go there more often!!!!!! The service is a bit ropey and they need to train some people up. Thumbs up otherwise.

    • Value
    • Service
    • Food
Thank bearsontour_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (138)
Traveller rating
Traveller type
Time of year
Language

25 - 29 of 138 reviews

Reviewed 12 March 2018

Have eaten in the pub once before, had a roast dinner and it was excellent so we was really looking forward to the meal. We had an early dinner, 6.30pm. We were only people in the dining room, a few more arrived as we were leaving. We had fish pie and ox cheek for mains. Under the mashed potatoe the fish pie had the consistency of a soup. Ox cheek was dry and tasteless. Friendly staff but terrible food.

    • Value
    • Service
    • Food
Thank 2016midge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katy_red778, Public Relations Manager at Bull and Gate, responded to this reviewResponded 15 March 2018

Hi,

Thank you for taking the time to leave a review - we welcome all feedback, both positive and negative, as it goes to ensuring we deliver the best possible service moving forward. I'm very disappointed to hear you felt the food was so under par on Sunday. We pride ourselves on our food so take your comments very seriously. Thank you also for being specific - I have passed this on to both the head chef and manager to look at these dishes moving forward.

I do hope this experience hadn't put you off visiting us again in the future.

Many thanks

Katy Horwood - events manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2018 via mobile

What can I say?.... delicious roasts, freshly cooked and fully loaded! Beautiful building and great staff, and to top it off, a ‘kids table’ with face painting and craft to keep the little ones entertained while we polished off some fantastic dessert! Highly recommend for all the family!

1  Thank ehorwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

In summary this is a beautiful pub but let down by terrible service and even worse food.

We booked for a group of 6 adults at Sunday lunch. When we arrived the dining room was full of several children’s parties. Of course this is fair enough but as a group of grown ups we asked to be seated in the far corner where it was quieter.

Half an hour later we had to find our own seats in the bar area but we had to clear the table ourselves. After ordering we waited and waited for our food to arrive and when it did it was stone cold. The roast beef cost £19 and only included one slice of meat.

After complaining the management assured us this was just a bad day. After reading the reviews I think not.

Thank Elliestone271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katy_red778, Public Relations Manager at Bull and Gate, responded to this reviewResponded 5 March 2018

Hi Ellie,

Thank you for taking the time to leave a review - we welcome all feedback, both positive and negative, as it goes towards ensuring we provide the best possible service moving forward.

We recognise that yesterday was a poor day and are sorry to hear your found your experience at the Bull & Gate disappointing. We are taking immediate measures to amend the staffing issues in the kitchen in order that we continue to maintain the food and service excellence we have striven so hard to uphold in the past.

I do hope your less than satisfactory experience with us yesterday won't put you off visiting us again in the future and allow us to demonstrate to you our usual levels of both food and service.

Many thanks and we look forward to seeing you again soon.

Katy Horwood

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

What can I say. Simple order took 50 minutes to arrive, they acknowledged messing up our order. Fish pie was nearly entirely mash potato. No fish! Beef shin stew had less meat than a McDonalds burger. Roasts OK. Complained several times. Dessert never came. Totally amateurish with poor service and 2 cooks (open plan kitchen) serving a massive pub. This place will shut down soon. Terrible. Go to Bull and Last or The Star or even the Lion and Unicorn all nearby and better than this insulting joke!

Thank Rish123London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katy_red778, Public Relations Manager at Bull and Gate, responded to this reviewResponded 5 March 2018

Hi Rish,

Thank you for taking the time to leave a review - we welcome all feedback, both positive and negative, as it goes towards ensuring we provide the best possible service moving forward.

We recognise that yesterday was a poor day and are sorry to hear your found your experience at the Bull & Gate disappointing. We are taking immediate measures to amend the staffing issues in the kitchen in order that we continue to maintain the food and service excellence we have striven so hard to uphold in the past and all comments regarding food will be forwarded to the head chef and his team.

I do hope that your less than satisfactory experience with us yesterday won't put you off visiting us again in the future and allow us to demonstrate to you our usual levels of both food and service.

Many thanks and we look forward to seeing you again soon.

Katy Horwood

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Bull and Gate also viewed

 
London, England
 

Been to Bull and Gate? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing