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“Really good Risotto”
Review of Vapiano - Soho

Vapiano - Soho
Ranked #2,586 of 24,833 Restaurants in London
Price range: US$8 - US$13
Cuisines: Italian
More restaurant details
Restaurant details
Neighbourhood: Soho
Description: Laid back Italian restaurant in the heart of Soho. You'll be given a chip card on arrival, use this to order food direct from the chefs who will cook it in front of you, then simply pay on the way out. Freshly made pasta, pizza and salads available
Reviewed 6 April 2018

The place is a self service kind of place. The risotto and pizza are amazing. The food is cooked right in front of your eyes and the chefs are pretty accommodating with your requests. The tiramisu is awesome. It's one place we keep going back to all the time.

Thank ForamShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VapianoUnitedKingdom, Guest Relations Manager at Vapiano - Soho, responded to this reviewResponded 12 April 2018

HI

thank you so much - we really appreciate your kind review and your visits!

Team Vapiano

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52 - 56 of 707 reviews

Reviewed 6 April 2018

Went with a friend after a stressful day, only to be more stressed! I couldn't order a glass of wine in the bar as there were no glasses available - the bar tender seemed really indifferent about it. Queued at the bar twice only to be sent away! I had to pop outside to make a phone call and was rudely told off by the staff at the door upon the return - as apparently I had to notify them about going outside! On the other hand, the food was good (ordered calzone pizza) and the chefs are friendly and positive as usual.

Thank OlgaJe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VapianoUnitedKingdom, Manager at Vapiano - Soho, responded to this reviewResponded 18 April 2018

Hello Olga,

Thanks for taking the time to review your visit with us! We appreciate your feedback and would like to share it with the team.
Our different stations give you the choice to order when and what you would like. As through the open show kitchen, you can see your food being prepared freshly in front of you.

The card system is a different way of ordering and that's why we ask our guests when they'd like to pop out for a call or cigarette, to leave an ID or anything of value with us. Very sorry to hear that there must have been a misunderstanding, but we would like to have you back! Email us to info@vapiano.co.uk whenever you have time.

Have a nice day.
Your Vapiano team

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Reviewed 2 April 2018 via mobile

I went with 4 of my friends to have a lunch. After that 3 of us started to have diarrhea for all day long.
The same scenarios happened to my friend last time I went there with.

Thank giadef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VapianoUnitedKingdom, Manager at Vapiano - Soho, responded to this reviewResponded 18 April 2018

Hey Giadef,

Thanks for leaving a comment with us.
We are very sorry to hear that you and your friends did not feel well. We can assure you that all our products and ingredients are freshly prepared and we do have checks during the day to keep our quality standards high.

We work with an external partner, who supports us in matters like this and therefore we would like to get in touch with yourself and your friends to investigate the case.
Would you mind sharing your contact details with us and email us back to info@vapiano.co.uk?

Looking forward to hearing from you!
Your Vapiano team

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Reviewed 1 April 2018

We enjoy making our own pasta combination here. It's great to eat out and have exactly the combination you like.

Thank SuiteAsOuzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018

Amazing restaurant this place is never a disspontment good food and atmosphere Defanitly worth the wait

Thank lauren0333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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