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Reviewed 17 April 2018 via mobile

What a grand place... Excellent views of London. Close to the O2 via cable car.
The rooms were spacious & a bed to die for. All the staff were very professional especially ELISE... She was really lovely.
The food was exquisite, pricey but worth it...!! In all a great day & night.

Stayed: April 2018, travelled as a couple
2  Thank Jan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunbornLondon, Guest Relations Manager at Sunborn London, responded to this reviewResponded 18 April 2018

Dear Jan K,

Thank you for choosing to stay with us at Sunborn London to celebrate your Husband's 60th birthday.

We are delighted to read that you had a memorable experience on board and enjoyed the food, spacious rooms and amazing views. Thank you for your compliments to the team,especially Elise who you found really lovely. We all wish our guest to have a enjoyable stay.

We are very much looking forward to your return visit at Sunborn London in the near future.

Kind Regards,

Maryiam Tahir
Guest Relations
maryim.tahir@sunbornlondon.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

This was a stop for pre dinner drinks, what a lovely stop, very nice comfortable, casual atmosphere. Very nice people, staff. The decor was just perfect. I would recommend a stop, not a great deal to do in the area. Great for Excel centre and obviously DLR for central London. Parking is reasonable at the IBIS hotel £5 an hour, possibly the cheapest in the area. Views from the deck bars are of the dock and local housing, but it just great. Ideal for a couple of drinks in the summer. Drinks £14 for two!

Stayed: April 2018, travelled as a couple
1  Thank familydavid6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunbornLondon, Guest Relations Manager at Sunborn London, responded to this reviewResponded 18 April 2018

Dear familydavid6,

Thank you for visiting Sunborn London and for sharing your review with other travelers.

We are glad to read that you had a pleasant experience on board and enjoyed the drinks and atmosphere of our Sundown Bar and was pleased with the service provided by our team.

We hope to welcome you back on board maybe including the overnight stay.

Kind Regards,

Maryiam Tahir
Guest Relations
maryiam.tahir@sunbornlondon.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

When exiting Royal Victoria follow signs for Excel, and Sunborn is just a few minutes' walk away from the station. On arrival you have to get in a lift to get to reception and you'll need to look for floor 3.

The rooms are really quite large and well equipped. They provide you with Molton Brown body wash, shampoo and conditioner plus soap but no body lotion. Shower caps and vanity kits are provided. There is a hairdryer in the bathroom. You have to make sure that you press the red button to start it (this is on the left hand side of the base). There are lots of drinks facilities in the room including complementary still and sparkling water, a Lavazza coffee making machine, a variety of teas and Cadbury hot chocolate (wine glasses and tumblers are in the room). You will have a few biscuits too. There is also a safe in the wardrobe. Had a very quiet night's sleep and we are both light sleepers. There is a general hum in the room at night but this caused no issues. The room has lots of mirrors but they're all rose tinted but for the bathroom and so you may want to ensure you bring your own compact mirror along if you'd like to do make-up in natural light.

Tip: pay extra for the rooms facing the river!

We had drinks out on the deck and also we ate in the restaurant. The service on the deck was quite slow and a little bit inexperienced but the drinks were good. In the restaurant the service was good and the food was delicious. It is pricey but for a one-off it's fine and the food is generally worth it although £12 for a sticky toffee pudding is a little steep. We didn't have breakfast here as this was about £20 per person which we thought was too much. There are places within a couple of minutes that have far better value breakfasts. The responses from the hotel on this point generally state that it's justified being a novelty experience and comparable with other 4 star hotels in London but not quite sure I agree. There is a Tesco Express between the hotel and Royal Victoria Station if you want to pick up any provisions. The Emirates cable car is about £8-9 pp return and is about a 5 minute walk away.

Overall a unique stay and very relaxing away from the hustle and bustle. On a nice day it is very pleasant sitting out on the deck which is sheltered from the wind. Lovely rooms and a very nice welcome from reception. We would definitely consider staying here again.

Stayed: April 2018, travelled with friends
3  Thank taliward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunbornLondon, Guest Relations Manager at Sunborn London, responded to this reviewResponded 18 April 2018

Dear Taliward,

Thank your your your recent stay at Sunborn London and for taking time to share your experience with other travelers.

We are happy to read that you have been pleased with the size of the room and the amenities provided. We would like to thank you for your compliments to drinks and food you have enjoyed in our Sundown Bar and Lands End Restaurant and to the service provided by our team.

We are very much looking forward to your return visit at Sunborn London.

Kind Regards,

Maryiam Tahir
Guest Relations
maryiam.tahir@sunbornlondon.com

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Reviewed 14 April 2018

The Sunborn is the perfect place to stay if you are going to the O2. It is quirky, quite luxurious and convenient for central London. The staff we encountered were very helpful and the accommodation was extremely comfortable.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Percuil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunbornLondon, Guest Relations Manager at Sunborn London, responded to this reviewResponded 18 April 2018

Dear Percuil,

Thank you for staying on board and sharing your review.

It is a pleasure to read you had an enjoyable experience on board and found the hotel quirky and luxurious. Thank you for your compliments to the team,we all wish our guest to have a enjoyable stay.

We do hope we will welcome you on a return visit in the future.

Kindest Regards,

Maryiam Tahir
Guest Relations
maryiam.tahir@sunbornlondon.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018

Lovely room, great staff, a really different place to stay! £20 per person for breakfast is a bit pricey but still a great hotel, would come again. Nice Molton Brown toiletries too. Not too far from central london either

Room Tip: go for the river view room
  • Stayed: April 2018, travelled as a couple
    • Location
    • Service
2  Thank Mememyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunbornLondon, Guest Relations Manager at Sunborn London, responded to this reviewResponded 18 April 2018

Dear Mememyers,

Thank you for choosing Sunborn London for your stay and for taking time to share your review with others.

We are pleased to read that you had and enjoyable and memorable time on board. We would like to thank you for your compliments to the facilities, amenities and service provided by our team.

We are very much looking forward to your return visit at Sunborn London in the near future.

Kindest Regards,

Maryiam Tahir
Guest Relations
maryiam.tahir@sunbornlondon.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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