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“nice hotel but nothing special”

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Holiday Inn Express Earls Court
Ranked #321 of 1,067 Hotels in London
Certificate of Excellence
Amersfoort, The Netherlands
Level Contributor
122 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“nice hotel but nothing special”
Reviewed 2 March 2012

The hotel is not too bad but the breakfast is poor, little choice and the menu is the same for every day. Rooms are good and tidy. The area around the hotel is worth a walk, lots of nice shops and stalls.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank albapix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELEC, General Manager at Holiday Inn Express Earls Court, responded to this review, 6 March 2012
Dear Guest,

Thank you for your comments, we are glad you enjoyed your stay with us. We are part of the IHG Holiday Inn Express Franchise and therefore we have specific guidelines as to what we are able to put out on our Breakfast buffet daily to ensure that Guests have a similar experience at all the properties.

We offer a selection of Cereals, Yoghurts, fresh fruits, croissants, pastries, preserves, cheese as well as Scrambled eggs, sausages and beans.

We look forward to welcoming you back to our hotel in the near future!!

Best Regards
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1,591 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
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English first
Helsinki, Finland
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 March 2012

We stayed with 2 kids. The room could've been a little larger. Quad rooms should be larger that the double rooms but they are the same size. Other than that, a good, clean and quiet hotel. Nice breakfast. A little bit far from the central and the closest tube West Brompton (10 min walk) District Line, not the best for the central London as you always have to change tubes.The staff was ok, not overly nice but neutral.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pyry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELEC, General Manager at Holiday Inn Express Earls Court, responded to this review, 6 March 2012
Dear Guest,

Thank you for the comments, we are glad that you enjoyed our breakfast and you found the hotel clean and quiet. Our team are dedicated to ensure you have an enjoyable stay.

We look forward to welcoming you back to our hotel in the near future!!

Best Regards
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England
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 February 2012

The hotel is in a good location for Olympia, about a 10 to 15 minute walk. The rooms are clean and comfortable. The room was well soundproofed from outside noise. The reception staff were helpful and friendly.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KatrinaUK_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELEC, General Manager at Holiday Inn Express Earls Court, responded to this review, 28 February 2012
Dear Guest,

Thank you for the positive review of our hotel and for taking the time to write your comments.
We are very pleased that you had an excellent stay with us and that you found our rooms clean and comfortable as well as our staff friendly and helpful.

We look forward to welcoming you back in the near future.

Kind Regards,
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Lincoln, United Kingdom
Level Contributor
91 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 21 February 2012

We stayed with our teenage boys in a family room and it was perfect. Typical holiday inn standards (clean rooms, polite and friendly staff). 2 tube stations not far away and a good starting point for for sightseeing around London. Good value for money.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chri55ie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELEC, General Manager at Holiday Inn Express Earls Court, responded to this review, 23 February 2012
Dear Guest,

Thank you for taking the time to write this review. We are delighted that you and your family had a pleasant stay at the hotel. It is really gratifying to read a review like yours, thank you very much!!

We look forward to welcoming you back to our hotel in the near future.

Best Regards
Report response as inappropriate
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Vienna, Austria
Level Contributor
162 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 19 February 2012

Not a bad place for the money, the complimentary breakfast is quite convenient and fairly good. There were hot items (eggs, sausage) that I didn’t remember from when I stayed at this same hotel about two years ago. The room is serviceable, bright, clean, there’s a shower (no tub) and the bathroom is satisfactory, certainly not luxury. The folks working here are quite friendly and accommodating, if a bit understaffed at times (there seemed to almost always be quite a bit of activity around the front desk).

The hotel was undergoing a lobby/breakfast area renovation while we were here, yet still managed to be totally prepared each morning to put out the breakfast spread. Whoever chose the oversized furniture for this space, however, needs to be fired or at least to have a stern talking-to—it’s almost impossible to make your way to a seat as the chairs, sofas, and tables are much too large for the space. Same in the breakfast area, with chairs much larger than they need to be and no space to maneuver between tables. Maybe the plan is to move some of the tables into the sunroom when it’s finished, but I’m afraid they’re more likely to just stuff that space with even more furniture.

But, overall a pretty convenient location with very good value for the money if you want a clean, safe, friendly place to stay and don’t want to bother with finding a restaurant for breakfast each morning.

Tip: beds could use some improvement.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bkcarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELEC, General Manager at Holiday Inn Express Earls Court, responded to this review, 23 February 2012
Dear Guest,

It is always a pleasure to read great comments and know that our guests have enjoyed their stay with us and have returned.

Thank you for your valuable feedback, this enables us to take the necessary steps to improve on the areas mentioned.

We are very pleased to say that since your stay we have replaced half the rooms in the hotel with brand new luxurious beds and have also made improvements to the spacing of the furniture in our lobby and restaurant.

Once again, thank you for your comments and feedback.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Earls Court

Property: Holiday Inn Express Earls Court
Address: 295 North End Road, London W14 9NS, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#198 Family Hotel in London
#205 Business Hotel in London
#294 Romantic Hotel in London
Price Range (Based on Average Rates): €€
Hotel Class:3 star — Holiday Inn Express Earls Court 3*
Number of rooms: 150
Official Description (provided by the hotel):
Free Wifi & Inclusive Hot Breakfast, Simple - Smart - Spot on!Welcome to the Holiday Inn Express London - Earl's Court Hotel, the ideal location for business and leisure travellers visiting London. By Holiday Inn Express - London Earl's Court Hotel is located outside the Congestion Zone and within easy access to M4/A4, Heathrow Airport, M25 and Central London. In addition, The Holiday Inn Express -London Earl s Court Hotel is only a few minutes walk away from Earl's Court & Olympia Exhibition Centres, Chelsea Football Stadium, Fulham Football Stadium, Queens Tennis Club. Harrods, Kensington Palace, Gatwick Airport & everything the City of London has to offer; is only a short tube/train ride away. West Kensington & West Brompton Tube/train Stations are within easy walking distance from The Holiday Inn Express London Earl s Court; ensuring convenient travel to your desired destinations. The Holiday Inn Express - London Earl's Court Hotel boasts of 150 contemporary style, air-conditioned, en-suite bedrooms each with Free high speed internet access on Wi-Fi, offering guests a comfortable and connected stay. After a great night s sleep, wake up with a refreshing Power Shower Experience and then enjoy our inclusive Hot buffet breakfast before embarking on your day. All this coupled with Conference facilities for up to 12 people why stay anywhere else? Our Staff and Management look forward to welcoming you soon to the Holiday Inn Express - London Earl's Court Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Earls Court Hotel London
Holiday Inn London
Express Holiday Inn Earls Court
Holiday Inn Express London
Holiday Inn Express Earls Court London

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