We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Long queue even when booking online”

Coca-Cola London Eye
Ranked #20 of 1,908 things to do in London
Certificate of Excellence
More attraction details
Attraction details
Fee: Yes
Recommended length of visit: 1-2 hours
Owner description: A trip on the Coca-Cola London Eye is truly captivating, a ‘must-do’ and has been London’s number one visitor experience for over a decade. Elegantly rotating over the River Thames and less than a five minute stroll from Waterloo station along the beautiful Southbank. Step into your capsule and feel the exhilaration as you rise up over the Thames. Come face to face with the Houses of Parliament and Big Ben, before soaring above them - up to 135 metres on the world’s tallest cantilevered observation wheel. There are mesmerising 360-degree views of the capital laid out before you - London’s most famous landmarks and up to 40km out of the city to Windsor Castle on a clear day.
Useful Information: Stairs / lift, Wheelchair access, Bathroom facilities, Food available for purchase
Reviewed 6 April 2018 via mobile

We booked online, with a specific time however this was irrelevant, as there was a huge queue, I would highly recommend fast track as the queue here was significantly shorter, to their credit the queue did move quickly, however still annoying having to book a time slot for no avail.

However as long as the wait was the view was perfect, I would highly advise visiting late on towards 7:30pm to witness London at night, such a beautiful sight from all angles of the eye.

Date of experience: April 2018
Thank KC2708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficialLondonEye, Guest Relations Executive at Coca-Cola London Eye, responded to this reviewResponded 14 June 2018

Dear Guest,

Thank you for taking the time to review your recent visit to the Coca-Cola London Eye.

We are delighted to hear that you enjoyed your experience and our amazing views of London.

Don’t forget to book your next visit with us directly to guarantee entry.

We look forward to seeing you again in the future.

Kind Regards,

Roisin Ryan,
Guest Relations Team,
Coca-Cola London Eye.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (78,094)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"fast track"
in 2,785 reviews
"ferris wheel"
in 877 reviews
"champagne experience"
in 872 reviews
"fast pass"
in 634 reviews
"afraid of heights"
in 676 reviews
"skip the line"
in 509 reviews
"views are amazing"
in 532 reviews
"long queue"
in 695 reviews
"big ben"
in 1,642 reviews
"sunny day"
in 912 reviews
"great attraction"
in 476 reviews
"other attractions"
in 509 reviews
"time slot"
in 494 reviews
"visit london"
in 515 reviews
"buckingham palace"
in 535 reviews
"pod"
in 3,624 reviews
"capsule"
in 2,695 reviews
Filter

4,636 - 4,640 of 78,094 reviews

Reviewed 6 April 2018

Had to go. Can only get in line 30 minutes before or after your booked time. Yes, you book a time slot for almost everything in London. The ride itself took about 15-20 minutes. Went late afternoon early night. Great view.

Date of experience: April 2018
Thank Cerveira_Pinto_Jr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficialLondonEye, Guest Relations Executive at Coca-Cola London Eye, responded to this reviewResponded 14 June 2018

Dear Guest,

Thank you for taking the time to review your recent visit to the Coca-Cola London Eye.

We are delighted to hear that you enjoyed your experience and our amazing views of London.

Don’t forget to book your next visit with us directly to guarantee entry.

We look forward to seeing you again in the future.

Kind Regards,

Roisin Ryan,
Guest Relations Team,
Coca-Cola London Eye.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Ok, is a good attraction very known in UK but isn't so cool, maybe if you have luck for a good weather and you like calm things to do and it's ok to wait for a long line this can be a good thing to do... Otherwise, can be really boring. So, depends what do u like.
I don't know if I would have patience for another time in this attraction...

Date of experience: January 2018
Thank Camis_Azevedo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficialLondonEye, Guest Relations Executive at Coca-Cola London Eye, responded to this reviewResponded 14 June 2018

Dear Cami_Azevedo,

Thank you for taking the time to review your experience at the Coca-Cola London Eye.

I am disappointed to hear you did not enjoy the unique 360° panoramic views that the London Eye offers.

We hope that we can welcome you back again in the future.

Kind Regards,

Helen,
Customer Services Team,
Coca-Cola London Eye.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

The London eye was so amazing! We bought fast pass tickets and had a very little wait. Highly recommend doing this as the other line was HUGE. Just amazing 360 views of London. Must see

Date of experience: October 2017
Thank Becky33333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficialLondonEye, Guest Relations Executive at Coca-Cola London Eye, responded to this reviewResponded 13 June 2018

Dear Guest,

Thank you for taking the time to review your recent visit to the Coca-Cola London Eye.

We are delighted to hear that you enjoyed your experience and our amazing views of London.

Don’t forget to book your next visit with us directly to guarantee entry.

We look forward to seeing you again in the future.

Roisin Ryan,
Guest Relations Team,
Coca-Cola London Eye.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 5 April 2018 via mobile

It can be expensive but a trip on the London Eye is so worth it. Taking in the views over London is amazing. I would recommend paying extra for the fast track to save time. One slight downside is the shop after, as its a massive squeeze for everyone to get to the tills for their gifts/photos as the shop is tiny, however the staff do move the customers through quickly.

Date of experience: April 2018
Thank 0204jennieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfficialLondonEye, Guest Relations Executive at Coca-Cola London Eye, responded to this reviewResponded 14 June 2018

Dear Guest,

Thank you for taking the time to review your recent visit to the Coca-Cola London Eye.

We are delighted to hear that you enjoyed your experience and our amazing views of London.

Don’t forget to book your next visit with us directly to guarantee entry.

We look forward to seeing you again in the future.

Kind Regards,

Roisin Ryan,
Guest Relations Team,
Coca-Cola London Eye.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Coca-Cola London Eye also viewed

 

Been to Coca-Cola London Eye? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing