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Reviewed 6 April 2018

Air conditioning unit not working properly, and very noisy. Room far too hot for a comfortable sleep. Children exhausted and developed respiratory problems and ended up at the hospital. Would not recommend.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
1  Thank bacon1232016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Premier Inn Team at Premier Inn London Southwark (Tate Modern) Hotel, responded to this reviewResponded 10 April 2018

Hello

Thanks for taking the time to share your review.

I'm terribly sorry to hear that you found the room to be too hot and that your children ended up at the hospital during your stay, we hope they're feeling better now.

I've raised your comments with the Hotel Management so they can ensure this is looked into and their Maintenance Team called out so as to investigate and rectify any issues.

We hope to be able to welcome you back in the future for a better stay.

Kind Regards

Amy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 2 April 2018 via mobile

Had a great 2 night stay here with my partner and daughter. Room plenty big enough for us all and a proper bed for my daughter. The location was excellent for us as we wanted to go to the Tate Modern (which is practically next door) and the attractions of the South Bank. So useful to have Tesco and Sainsbury's right outside.

The staff were extremely friendly and helpful. Breakfast was decent and well run by efficient staff.

Had a better night's sleep and better cup of coffee in the morning than in a lot of much more expensive hotels that's for sure.

Date of stay: April 2018
Trip type: Travelled with family
Thank Elles_Belles555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 25 March 2018

The room was rather small, but the sleep quality was good. Breakfasts are okay and good value as you can just help yourself if you;re still hungry. The evening meal is excellent value when compared to others in this part of London. Staff were very pleasant.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank JohnPerkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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