Air conditioning unit not working properly, and very noisy. Room far too hot for a comfortable sleep. Children exhausted and developed respiratory problems and ended up at the hospital. Would not recommend.More
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Air conditioning unit not working properly, and very noisy. Room far too hot for a comfortable sleep. Children exhausted and developed respiratory problems and ended up at the hospital. Would not recommend.MoreShow less
Thanks for taking the time to share your review.
I'm terribly sorry to hear that you found the room to be too hot and that your children ended up at the hospital during your stay, we hope they're feeling better now.
I've raised your comments with the Hotel Management so they can ensure this is looked into and their Maintenance Team called out so as to investigate and rectify any issues.
We hope to be able to welcome you back in the future for a better stay.
Had a great 2 night stay here with my partner and daughter. Room plenty big enough for us all and a proper bed for my daughter. The location was excellent for us as we wanted to go to the Tate Modern (which is practically next door) and the attractions of the South Bank. So useful to have Tesco and Sainsbury's right outside.
The staff were extremely friendly and helpful. Breakfast was decent and well run by efficient staff.
Had a better night's sleep and better cup of coffee in the morning than in a lot of much more expensive hotels that's for sure.
The room was rather small, but the sleep quality was good. Breakfasts are okay and good value as you can just help yourself if you;re still hungry. The evening meal is excellent value when compared to others in this part of London. Staff were very pleasant.