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“Fantastic and central Hotel!”

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citizenM London Bankside
Ranked #83 of 1,073 Hotels in London
Certificate of Excellence
Reviewed 15 August 2017

This was my first visit to a citizen M Hotel and won't be my last!
I was impressed by the swift check in and our room was clean and spacious for a pod room.
It had everything you required!
The Hotel is in a very central location close to shops and amenities and also a tube station close by.....we did not have breakfast included however everything so close by it is easy.
The reception bar area is lovely too. Def recommend.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank craigandgail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 - 38 of 3,372 reviews

Reviewed 13 August 2017

Lovely room. Big bed and clean. Mini bar fridge with everything included. You didn't pay. 4 cans of drink, two bottles of water and snacks.

Room controlled via a tablet. Lights, curtains, blinds, temp among things controlled on the tablet. Very easy to use.

Location close to the Tate. Very easy to walk to the West End.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank figgy1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenMarc, General Manager at citizenM London Bankside, responded to this reviewResponded 14 August 2017

Thanks for sharing your thoughts Figgy.

Great to read that you enjoyed your stay with us- and particularly happy you liked the free minibar. Filled with local goodies produced by true artisans we think this adds a little something to your stay here.

See you next time,


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

Wandered past on an exploration of the area one afternoon... looks like a great boutique hotel in fab location for the Tate, Borough Market and a walk over Millenium Bridge to St Paul's.... will be booking soon!

Stayed: August 2017, travelled with family
Thank Marais72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

From the ease of check in, the super helpful staff and the great little room that had everything we needed (even free stocked fridge), the nice bar that's open 24/7, we felt the Citizen M is a step up from most hotels in it's class, ensuring your stay is what you hoped for. The remote control blinds, the mood lighting and modular bathroom were just a few of the things we thought were pretty cool about our room in this hotel.

Stayed: August 2017, travelled as a couple
Thank Delta28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017

I spent four days sightseeing with my 10 year old son in London. CitizenM made our stay unforgettably friendly and easy. The location is great, the room was very comfortable, very clean and very beautifuly and conveniently designed. The hotel is not just children friendly, it is designed to be friendly to everyone and in every way (self check in, free minibar, great breakfast... everything very well-thought-out). The highlight of the hotel is the staff… when we checked in, they asked us why we came to London and I answered “it’s my son’s birthday and the trip is his present”… The same night we returned to the hotel to find our room full of “Happy Birthday” balloons and a card inviting us to the bar for a fruit cocktail and birthday cake… I strongly recommend citizenM London Bankside and will be back there soon...

Room Tip: All rooms are almost the same! So you can be sure that what you see is what you get!
  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Antonis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#77 Luxury Hotel in London
Price Range: €127 - €282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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Also Known As:
CitizenM London Bankside

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