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“Update - rooms being refurbished”

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Holiday Inn London - Regent's Park
Ranked #367 of 1,063 Hotels in London
Zug
Level Contributor
109 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Update - rooms being refurbished”
Reviewed 8 March 2012

Thsi is by way of an update on my previous review. I styed again, and teh staff were, as alays helpful, kind and positive.

Some rooms are being refurbished ( and to be fair, they needed it) which is very good. In general this is all being done nicely, but one is bound to wonder ablot two things.

a) Why not replace bathroom doors that are split and have nails poking out, rather than paint them?

b) Some of the grouting seems to have been done by someone who has not been trained or supervsied, as there is grout almost everywhere except where it should be.

Overall the new look and repairs are excellent, but it does seem such a shame to let the details spoil otehrwise good work

  • Stayed March 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Dick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (321)
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United Kingdom
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 4 March 2012

This hotel is reasonably situated in central London. Had a nice bar, the restaurant was nothing special. Our guest room was very small and overlooked a quadrant. One of the smallest bathrooms I have ever used! We only stayed here for one night, I was glad to check out and I probably wouldn't go back!

  • Stayed July 2011, travelled as a couple
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Helpful?
3 Thank smokeyrolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn London - Regent's Park, responded to this review, 24 March 2012
smokeyrolo,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry that you received accommodations that were less-than-satisfactory. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kidderminster, Worcestershire
Level Contributor
170 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 3 March 2012

We hadn't stayed here for a few years but booked it again because of its quiet location. It didn't sisappoint. The rooms are clean, quiet and have modern tvs. The staff are paricularly friendly, helpful and efficient. Breakfast is a bit of a battlefield, largely because most people decide to eat at the same time. Quality of breakfast,however, is very good. It;s easy to walk into the West End from this hotel, but a really nice,quiet location to come back to.

Room Tip: Always ask for a quiet room. Plus factor of this hotel is that it is fairly old and so the walls ar...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Holiday Inn London - Regent's Park, responded to this review, 7 June 2012
Dear JohnMaynard,

Thank you for your feedback regarding your recent stay at Holiday Inn London Regent’s Park.

I am delighted to hear you have found our staff friendly, helpful and efficient. I am sure the team will be very happy to hear these compliments.

You are right about our location – it is amazing! Really close to the busy Oxford street and you can still have a good night’s sleep and relax in a quiet room.

Make sure to come back again soon to see our new refurbished lobby and reception area!

Kind regards
Simon Hall
General Manager
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Perth
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 2 March 2012

Good clean rooms, no view, nice breakfast although extremely busy at weekend, handy for the city, and friendly staff

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank BOC-62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 March 2012

My girlfriend and I stayed in the Holiday Inn, Regent's Park from 3 Feb - 5 Feb 2012, and have nothing but praise for an extremely helpful hotel.

To compliment them even further, my girlfriend had initially thought she had lost her expensive DKNY bracelet and was resigned to losing it. I rang up the Holiday Inn Regent's Park in the off-chance that the bracelet may have been left in the room.

The staff were extremely helpful on the phone, initially they said the bracelet was not found but they asked could they phone me back in 5 minutes. And true to their word, they phoned me back within the 5minutes to say that they had found the bracelet and sent it to my home address in Belfast, Northern Ireland, recorded delivery free of charge the same day!

Hotels these days get a very bad reputation these days for dishonest staff and unhelpful staff, but this hotel was the complete opposite.

Another great plus for the hotel was the location; absolutely perfect location literally 2-3minutes walk from Great Portland Street tube station and about 10minutes walk from the middle of Oxford Street. And the breakfast was absolutely out-of-this-world!!!!!!!

Would recommend this hotel to anybody! Fantastic!

Room Tip: Slight negative was that our room was on the top floor but lifts are perfectly fine.
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank GerardQ2609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn London - Regent's Park

Property: Holiday Inn London - Regent's Park
Address: Carburton Street, London W1W 5EE, England
Phone Number:
Region: United Kingdom > England > London > Fitzrovia
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#260 Luxury Hotel in London
#301 Family Hotel in London
#311 Romantic Hotel in London
#344 Business Hotel in London
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Holiday Inn London - Regent's Park 4*
Number of rooms: 332
Official Description (provided by the hotel):
Holiday Inn London Regent's Park hotel is ideally located near main attractions including Madame Tussauds and London Zoo, a short stroll to Lord's Cricket Ground, and the green open spaces of Regent's Park. We are also one of the most convenient central London Hotel's to Wembley Stadium via National Rail. The Holiday Inn is also very close to the famous shopping districts of Oxford Street and Regent Street. The hotel is easily accessible if travelling from Paddington, Euston or the Eurostar at Kings Cross St Pancras International Station. Leave your car in our NCP managed car park beneath the hotel as we are located just a 1 minute walk from the closest tube station which is Great Portland Street on the Circle, Metropolitan and Hammersmith & City Tube Lines. Also in very close proximity are the Victoria, Northern, Jubilee and Bakerloo Tube Lines. This makes exploring London's top attractions easy and convenient. Should you wish to enjoy comfort dining without leaving the hotel, our Junction Restaurant is a modern and contemporary eatery with both the individual traveller and families in mind. The Holiday Inn Regent's Park Junction Restaurant offers a wide range of menus, including an A la Carte and Table d’hote option as well as a pre theatre menu, and serves a variety of traditional and more international dishes. You will find a mouth-watering meal for every taste. The bar at London Regent's Park hotel has an extensive wine list and a full range of local, international beers and spirits which provides our guests with a great choice. Light meals and snacks are also served all day in the bar until 10.30 pm, and the bar is always open until late for guests staying in the hotel. All of the hotel's 332 rooms, made up of 264 Standard bedrooms and 68 Executive bedrooms which are allocated to our dedicated Executive floor, are double-glazed to help you enjoy a great night’s sleep. You will never be short of entertainment with our new state of the art TV system which has been installed throughout the hotel. The user-friendly interactive system gives access to the latest films before they are available on DVD/Blu-Ray and home Pay-TV. You can also enjoy 31 free-to air channels, 13 Radio stations as well as cartoons, favourite TV series, sit-coms and sports programs. For your central London accommodation whether it's for a short break, a long weekend or if you are in London for business, the Holiday Inn Regent's Park is a perfect place to stay. Our hotel is near the Eurostar International Terminal at Kings Cross St Pancras station - a major UK railway station located in Central London. St Pancras station has many facilities including shops, places to eat and drink and a daily farmers’ market. Hop on the Eurostar and enjoy a smooth comfortable journey to Paris, Brussels and Lille. It’s just an easy walk from the Regent's Park Hotel to London’s Theatres, including the London Palladium and Dominion, the shopping mecca of Oxford Street and Regent Street, and London's top attractions such as London Zoo, Madame Tussauds, London Eye, Buckingham Palace, the British War Museum and Hyde Park. ... more   less 
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Also Known As:
Holiday Inn London - Regent`s Park Hotel London
Holiday Inn London Park
Regent London
London Regent
London Holiday Inn

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