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“Good location, and well organised conference”
3 of 5 bubbles Review of Lancaster London

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Lancaster London
Ranked #239 of 1,090 Hotels in London
Certificate of Excellence
Channel Islands
Level Contributor
138 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Good location, and well organised conference”
3 of 5 bubbles Reviewed 28 February 2012

Stayed 3 nights for a conference. Location is fairly convenient but the hotel is pretty large and very impersonal. Room was clean, good shower. Breakfast was fairly good and the Gala dinner was very good. The first night function food was pretty awful but that may have been the menu that was chosen by the organisers. Drinks of course seem very expensive.

Room Tip: If you are there for a conference, and everyone breaks at the same time, the lifts can't cope an...
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  • Stayed January 2012, travelled on business
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    • Sleep Quality
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    • Service
Helpful?
Thank rebem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Toronto, Canada
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 26 February 2012

5 min walk to Paddington is the best thing about this place. Rooms are small! Bathrooms tiny and no counter space. Hotel had good service. Food was ok. TV was not working and got repaired next day. Didn't think it was a well appointed room.

Room Tip: Ones facing Hyde park
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  • Stayed February 2012, travelled on business
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1 Thank OJonVacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 February 2012

The Lancaster is fine, I've stayed on business a few times, but I think it's a long way off 4 star, all a bit tired and dated. Food at a large function well below average, with cheapest not too good house wine at £35 bottle. Bedroom fine, but only fine, not 4 star, possibly the thinnest duvet in existence - I woke up freezing on a mild February morning. Glad my company paid the tab as to me it's simply not worth the money.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Excellent location, less than 5 mims walk from tube.
Room was clean, well appointed, comfy bed with great views.
Breakfast was great, staff very friendly.

Room Tip: Rooms on higher floors have good views, but depending on how busy the hotel is there can be queues f...
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  • Stayed January 2012, travelled on business
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AriannaEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Following a less than fabulous stay in the autumn at the Lancaster - thrilled at having a totally different experience.

Just had a brilliant weekend at this well-located hotel with stunning, stunning views. Thanks to both Marcella and Desiree for going the extra mile and addressing my concerns. We all know 'mistakes' can be made and the measurement of an organisation is really based on how they respond. Delighted to report the Lancaster lives up to its promise of putting their customer first. Great weekend and happy to recommend to others.

Room Tip: Ask for a room with a view
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank SUSIE A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lancaster London

Property: Lancaster London
Address: Lancaster Terrace, London W2 2TY, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#179 Luxury Hotel in London
#206 Business Hotel in London
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Official Description (provided by the hotel):
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London

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