My husband and I stayed at the Cromwell for a week during our honeymoon. All in all, we really enjoyed our stay there. It was comfortable, convenient, fairly quiet, the staff were great, and the wifi is free (if a bit spotty). It's a short walk from Kensington Gardens as well as several museums (Science, Natural History, and Victoria & Albert). Plus, it's steps away from the Gloucester Road station, which is on three Underground lines.
We had two qualms. First, the shower stall didn't have a door and the rain-style shower head sprayed water all over, leaving the bathroom soaked after every use. Not fun. But our second, bigger qualm was with the breakfast. It was fine, but fairly bland and the exact same selection every day. After a few days, it was incredibly tedious, and after a week, we dreaded it. It was included in our room rate so we took advantage, but under no circumstances should anyone pay for the in-hotel breakfast. They were charging 10 pounds for cold breakfast and 13 for hot--a ridiculous rate, given that there were lovely cafes within a couple of blocks that offered much better food for half the price or better. In the end, we would rather have gone without the included breakfast in favor of the neighborhood's many breakfast offerings.
All in all, though, we'd recommend it for sure. Just don't pay extra for breakfast!
- Official Description (provided by the hotel):
- Traditional 3 Star hotel rated 4 Star Guest Satisfaction through the AA scheme. Housed in 19th Century Victorian building less than 100m (1 minute walk) from Gloucester Rd Station. Excellent transportation links to Central London and London Heathrow, London Gatwick and City Airport as well as Stanstead. No more than 10 mins walk to the Victoria & Albert Museum as well as the Science and National History Museums and a 5 minute bus journey to the World Famous Harrods ... more less
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- Also Known As:
- Best Western The Cromwell Hotel London
- Best Western London
- London Best Western
- Best Western The Cromwell London