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“Good hotel, great location but tiny rooms” 4 of 5 bubbles
Review of Holiday Inn London Kensington Forum

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Holiday Inn London Kensington Forum
Ranked #473 of 1,089 Hotels in London
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good hotel, great location but tiny rooms”
4 of 5 bubbles Reviewed 25 March 2012

Enjoyed my stay here. Its in a great loaction and being so close to train line its a great base to explore. Breakfast was great to. Only complaint was the size of the rooms- sooo small. Bathroom was even smaller. Struggled to fit into room and my husband and I aren't big people. Would stay here again though as I know it's a nice hotel and fab location.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Maggiemanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany F, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review, 1 April 2012
Dear Maggiemanton
Thank you for you recent review. I am pleased you enjoyed your stay with us, and that our location was so valuable during your time in London. Thank you for your feedback in regards to the bathroom size, please accept my apologies if this may caused you any inconvenience. I hope to see you again in the future.
Kind Regards
Bethany Foster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,883 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Dublin
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 22 March 2012

Stayed here during the summer, great location near the tube. Staff were grand not rude not that friendly.

It was just pretty average but It's well priced. The only problem we had was there was a problem with the heating but we reported it and it was fixed.

Overall Solid hotel would consider it again!

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank UptheDubs22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany F, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review, 1 April 2012
Dear UptheDubs22
I appreciate the time you have taken to leave us your feedback from your time with us. I am pleased to hear that you would be happy to stay again. I look forward to being of assistance in the not too distant future.
Kind Regards,
Bethany Foster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 22 March 2012

Stayed here for two nights whilst on business. The hotel building is very much one of those awful 60s or 70s carbuncles - 27 floors of concrete horribleness! Things got a little better once inside, but it did seem to be one of those Kensington hotels which lives on taking tour groups at any time of the year - it was therefore always busy and slightly chaotic in the public areas. My room was on the 12th floor with a good view of planes approaching Heathrow a few hundred metres above! The room was pretty small and perfunctory - and had an even smaller (too small) bathroom. The best thing about the hotel was the breakfast, for which there was a wide choice and friendly, welcoming staff - but in summary, I would avoid staying here again if at all possible.

  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JMacToon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany F, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review, 1 April 2012
Dear JMacToon
Thank you for taking the time to leave us your feedback. I am disappointed you feel the negatives of your stay outweigh the positives so much as to avoid returning to the Hotel in the future. Please accept my apologies for any inconvenience the outside façade of the building may have caused you, likewise if the bathroom size was not what you expected. I am pleased however that our Breakfast selection and service where of a pleasing caliber. Once again I thank you for you time.
Kind Regards,
Bethany Foster
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Padua, Italy
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 March 2012

My wife and just got back from a long weekend and we were very satisfied. The location is great, underground is a few minutes away and there are terrific restaurants and a small grocery very close.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fulhamfan_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany F, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review, 1 April 2012
Dear Fulhamfan_23
Thank you for this lovely review. I am glad we could make your long weekend escape extra special and that our location was so convenient for you. Thank you for your time.
Kind Regards,
Bethany Foster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 19 March 2012

thank you for really great weekend :) Staff was really nice and helpful

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank edyta j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany F, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review, 1 April 2012
Dear edyta j
I appreciate the positive feedback in regards to our staff, and I’m so pleased that you had a great weekend with us. I hope to welcome you back in the future.
Kind Regards,
Bethany Foster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn London Kensington Forum

Property: Holiday Inn London Kensington Forum
Address: 97 Cromwell Road, London SW7 4DN, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#314 Luxury Hotel in London
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Holiday Inn London Kensington Forum 4*
Number of rooms: 906
Official Description (provided by the hotel):
The perfect option for business or leisure the Holiday Inn London Kensington Forum sets the standard for hotels in Kensington. Stroll to Gloucester Road Tube Station, your gateway to the sights of the city. Enjoy the hotel s close proximity to Harrod's, the Royal Albert Hall, Earls Court and Olympia Exhibition Centres, the Natural History, Science and V&A Museums and Kensington Palace. As the tallest Holiday Inn Hotel in Europe, our 27-floor and 906 bedroom hotel offers modern bedrooms with stunning views of London from our higher floors. The hotel also offers a choice of suites and accessible rooms (one with hoist). All rooms are equipped with high speed Internet and Wi-Fi connectivity is available in the public areas. The hotel's carpark has 76 spaces and there is a 24-hour fitness room. Holiday Inn Kensington Forum offers its guests a choice of three restaurant and bars whether you want to relax with dinner, grab a quick snack or enjoy a pint of traditional British beer. The Academy offers 13 meeting and event rooms for up to 300 people, all with natural daylight, high-speed Internet and unlimited Starbucks tea and coffee. ... more   less 
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Also Known As:
Holiday Inn London Kensington Forum Hotel London
Holiday Inn Kensington Forum
London Holiday Inn

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