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All reviews glass of prosecco shaftesbury avenue west end on arrival four poster queens theatre close to china town elemis toiletries rose petals les miserables heart of theatre land perfect location welcome drink regent st nespresso machine covent garden club room
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Reviewed 9 February 2017

Stayed just one night here with my best friend (wish it could have been longer!) such a warm greeting with a glass of Prosecco. We were upgraded to a fabulous room which had everything we could wish for including the most comfortable bed I have ever slept in and so many extra "little touches. Fabulous location too!
Thank you so much for our fantastic stay, we will definitely come again!

Stayed: February 2017, travelled with friends
Thank Cretandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prashant M, Manager at The Piccadilly London West End, responded to this reviewResponded 22 February 2017

Dear Cretandi,

Thank you for your fantastic review on TripAdvisor following your recent stay at The Piccadilly London West End.

We are very excited, proud and pleased to see that you had enjoyable stay with us .

We are looking forward to welcome you again in recent future.

Warmest regards

Prashant Marne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2017 via mobile

Have always walked past this hotel when it was a Best Western, you wouldn't recognise it now and what a change.
The hotel is in a great location for soho and getting around London by foot or tube. Professional welcome from the concierge and reception, with an offer of complementary prosecco or soft drink whilst checking in. Chocolate also on reception desk.
The reception staff checked us in very efficiently and explained what we needed to know, before handing us over to the concierge to escort us to our room.

We were upgraded to a Quad room on the third floor on the corner of the building facing Shaftesbury Ave. Dual aspect and views of China town and even a glimpse of the London Eye.

Room was modern and clean, with comp water and fruit and Elemis products in the bathroom. Also robes and slippers in the room. Mini bar with one of the best ranges of drinks I've seen in a hotel, plus a Nespresso machine and selection on teas.

A great touch for foreign visitors is a free mobile phone in the room, for your stay. Free calls and internet whilst exploring London.....travelled the world and never seen this for free.

The spa is compact as others have mentioned, but again clean and nice to have. There is also a small gym.

Stay was comfortable and would not hesitate to recommend. Looking forward to visiting again.

Stayed: February 2017, travelled with friends
Thank TraveltheWorldandSee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prashant M, Manager at The Piccadilly London West End, responded to this reviewResponded 18 February 2017

Dear TraveltheWorldandSee,

Thank you for taking time to share such a wonderful review about your experience at The Piccadilly London West End.

We are pleased and honored to know that you loved the way hotel has transformed over the time when it Was Best Western Premier property to The current Piccadilly London West End.Yes few rooms on the corner give a great view such as glimpse of London Eye,shard, Big Ben etc. Thank you for mentioning the spa which is our addition during the refurbishment of our small but boutique hotel.

We are looking forward to welcome you again in recent future.

Kind Regards

Prashant Marne

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Reviewed 9 February 2017 via mobile

I would highly recommend this hotel to anybody. Lovely rooms and wonderful staff. We couldn't have been made to feel more welcome. Very well situated for theatres, Chinatown or just shopping. Can't wait for a return visit.

Stayed: February 2017, travelled as a couple
Thank Francis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prashant M, Manager at The Piccadilly London West End, responded to this reviewResponded 18 February 2017

Dear Francis F,

Thank you for your Fabulous Review about your experience at The Piccadilly London West End.

We are Thrilled to know that you enjoyed your stay with and looking eagerly to welcome you back in recent future.

Warmest Regards

Prashant Marne

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Reviewed 8 February 2017 via mobile

We stayed at this hotel to meet with friends in town for a birthday. They upgraded our room to the four poster for free and decorated the room beautifully with flower petals spelling HAPPY BIRTHDAY on the bed,chocolates and flowers.
The staff were amazing, very helpful could not do enough to make you feel welcome.
We will definitely stay here again.

Stayed: January 2017, travelled with friends
Thank tonyl637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prashant M, Manager at The Piccadilly London West End, responded to this reviewResponded 18 February 2017

Dear tonyl637,

Thank you for your lovely feedback on the TripAdvisor following your recent birthday visit stay at The Piccadilly London West End.

We are glad to see that you enjoyed your stay with us and liked our small but sweet gesture.We are proud to know that you found our staff amazing and are looking forward to welcome you again in recent future.

Warm Regards

Prashant Marne

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Reviewed 7 February 2017 via mobile

I stayed for one night at this hotel prior to an interview in London. After reading the trip advisor reviews I had reasonably high expectations and what can I say, the reality surpassed these! Staff were very friendly, complementary prosecco on arrival was a lovely touch. Room was small, as expected in central London but the space was very well used. Room was spotless, with great facilities - bathroom very modern, nespresso machine, complementary mineral water, large tv. Turndown service was a lovely surprise! The spa is compact but lovely as well, and complementary for hotel guests. I was also able to leave luggage after my stay which was very convenient. Location is great, within walking distance of most central London attractions. I would love to stay again!

Stayed: January 2017, travelled on business
Thank Lucie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prashant M, Manager at The Piccadilly London West End, responded to this reviewResponded 18 February 2017

Dear Lucie F,

Thank you for your lovely review on the TripAdvisor following your recent stay at The Piccadilly London West End.

We are pleased to see that you enjoyed your stay with us.Space is a bit challenge in central London, specially west End and due to the nature of building and central Location, some of our rooms seems small however does not lack the standards or facilities. Thank you for highlighting this in your feedback.

We are looking forward to welcome you back again.

Warm Regards

Prashant Marne

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