One month ago I spent ten days visiting London and stayed at the Double Tree -West End on Southampton Row / Bloomsbury, a truly customer-centered hotel with a customer-oriented personnel at all levels, from the great receptionists (Cinthia, Ophelia, Simone, Uliana), to those in the breakfast and dining areas (Erkan, Daniella, Pilar), and above all the extraordinary concierge group, led by Victor Benjamin, with whom I communicated even before I arrived to ask questions and plan the visit. We were three guests in two rooms and we all felt that this hotel was centrally located for all our needs, just steps away from the British Museum, the bus and underground transportation system and within walking distance to a number of shopping areas, restaurants, the theatre district, and numerous attractions. The concierges (Victor and Hamid) helped us arrange a private-car trip to Windsor and Stonehenge, and a one-day train trip to Edinburgh. The people associated with this Double Tree Hotel made our visit to London extremely pleasurable and I recommend it wholeheartedly to travelers, whether solo, with friends or families, for business or leisure.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 237 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Premium Deluxe rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree By Hilton London - West End Hotel London
- Park Inn Russell Square
- Bonnington Hotel London
- DoubleTree By Hilton Hotel London - West End