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“Just keeps getting better...........”

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DoubleTree by Hilton Hotel London - Marble Arch
Ranked #407 of 1,069 Hotels in London
GreenLeadersGold level
Airdrie, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Just keeps getting better...........”
Reviewed 11 April 2012

Just had another wonderful stay at this hotel and once again it was superb! On arrival we were upgraded to a family room which was lovely and spacious, had a complimentary tray of fresh fruit delivered to our room and on returning from breakfast on Easter Sunday found a chocolate Lindt Bunny had been left in the room, all lovely little touches that made our stay that bit more special.
I can't speak highly enough of this hotel and wouldn't dream of staying anywhere else when visiting London. Can't wait till my next visit...............

Linda Ross

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LindaR05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review, 12 April 2012
Dear Linda,

What can we say! that's a really glowing report. The team and I are so pleased that again you enjoyed the Mostyn.

We very much look forward to being of service to you in the future.

Kindest regards

James Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
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Potterville, Michigan
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 April 2012

The service from start to finish was outstanding. We were greeted with fresh beverages after arriving from the US and were given access to our room earlier than expected. The rooms were well appointed and I loved the sub-continent flare for decoration, especially the wall coverings, which seemed to be a theme throughout. There was a mixup regarding smoking in the room, but when addressed with staff, they promptly corrected it.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jacob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review, 10 April 2012
Dear Guest.....Thank you so much for the glowing review of the Hotel. We are so pleased that we met your expectations and dare I say it exceeded them!

We are all extremely proud of the Hotel and The Team.....I hope that was portrayed well during your visit.

The Manager and the Owners spend a lot of time deciding on the decor of the building and I am glad that you liked what they have achieved.

Once again thank you for your very kind comments...we really do appreciate it.

Kindest regards

James Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 April 2012

Beautiful clean hotel in fantastic
Location - took my Mum who is 70 and has trouble walking and she could walk to M and S and Selfridges. Service was outstanding - reception, concierge, bar - kind, helpful and nothing too much trouble. Room was lovely - booked
Club amd worth the extra money to include parking and great breakfast but also small touches like water and fruit in the room. Great hotel, superb staff - made our stay a lovely one.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Finn2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review, 10 April 2012
Dear Guest,

Thank you so much for your kind post on the site....I am glad that both you and your mum enjoyed the stay.

We are so pleased that our service ethic is showing we are all trying really hard with this.

Kindest regards

Thank you again

James Jude
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Birmingham, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 April 2012

Just back from our third girls weekend in London, always stay at the mostyn, great location just off Oxford st, so very easy to drop your shopping bags, lovely hotel, gorgeous rooms, Danny and ray on concierge always look after us, breakfast is tasty and plentiful. Well worth a visit.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review, 4 April 2012
Dear guest.....

Thank you for taking the time to comment on your recent stay at the Hotel. It is very motivational for us all to hear that everything went so well.....AND its your 3rd time at the Hotel! Wow...

Next time if you would be so kind please drop me a line when you are coming we would like to show our appreciation for your loyalty....

Once gain thank you so much

Kindest regards

James Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel London - Marble Arch

Property: DoubleTree by Hilton Hotel London - Marble Arch
Address: 4 Bryanston Street | Marble Arch, London W1H 7BY, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#13 Green Hotel in London
#255 Business Hotel in London
#282 Luxury Hotel in London
#329 Romantic Hotel in London
#330 Family Hotel in London
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Marble Arch 4*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel London - Marble Arch, located in the heart of the West End just steps from Oxford Street, Marble Arch, Hyde Park and the Marble Arch Station on the Central Line. Enjoy proximity to the shoppers' paradise of Oxford Street, Regent Street and Bond Street as well as famous landmarks such as Madam Tussauds. Our friendly staff will greet you with a delicious DoubleTree chocolate chip cookie upon arrival. This London hotel, housed in a historic 18th century building, was recently refurbished to include modern contemporary interiors. Work out in our newly refurbished fitness center, 6am - 9pm, or unwind in a comfortable guest room. Stay connected with WiFi or refresh in the stylish bathroom with rain shower, speakers and mist mirrors. Relax on a comfortable bed as you watch a movie on the 40-inch HDTV. Upgrade to a luxurious suite for additional space and amenities, including a separate living area. Complimentary WiFi is available in public areas of our London hotel. Hold a business or social event at the DoubleTree by Hilton Hotel London - Marble Arch, which offers a complimentary 24-hour business center and eight flexible and modern conference spaces. Start each day with a delicious breakfast at our extensive buffet and unwind each evening with a drink in our Indigo Lounge Bar. Enjoy a casual meal in our on-site Indian fusion restaurant, Fire & Spice, or indulge in fine dining at Texture, our superb Michelin Star Restaurant. ... more   less 
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Also Known As:
Best Western London
London Best Western
Mostyn Hotel London
DoubleTree By Hilton Hotel London - Marble Arch

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