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“Ideally situated and perfectly proportioned” 5 of 5 bubbles
Review of DoubleTree by Hilton Hotel London - Marble Arch

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DoubleTree by Hilton Hotel London - Marble Arch
Ranked #377 of 1,086 Hotels in London
GreenLeadersGold level
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Ideally situated and perfectly proportioned”
5 of 5 bubbles Reviewed 3 April 2012 via mobile

We've just returned from a weekend stay in London, staying at this hotel. We will most definitely be going back again!
The purpose of our trip was to see a show; and to take in some of the sights. Whilst we have visited London on numerous occasions, we knew the area relatively well. The hotel is situated directly opposite the Marble Arch Thistle hotel; which is just behind Next and New Look on Oxford Street. The hotel is less than a 5 min walk from Marble Arch station.

The Room: perfectly proportioned for us. However, could have had a little more room for both of the cases. But other than this, perfect. We had a shower and a bath which was a bonus. The bathrooms are very sleek and very clean with good lighting. The room also has a safe (which does reset itself - so be aware of this; overnight the door may come open!). The rooms are keyless entry and you hold a card against a panel on the outside of your door. The windows are single glaze and our room looked out the back of the hotel onto Seymour St and onto Locanda Locatelli restuarant and Portland Square; it could get noisy at times, but this is certainly to be expected when you are staying in the centre of the city. However, you are directly above Marlybone Police Station (yet did not hear a single police siren throughout our stay).

The Hotel: Is clean, and elegant. I would make you aware that if you have accessiblility needs; then do check these with the hotel upon booking, for example we were on the second floor and whilst the lift took us to the second floor, there were two small flights of stairs to our room, whilst not an issue for us, it is worth a mention for others. Initially we were offered a room downstairs, which we declined, but it was no problem for the staff to arrange another room for us. The hotel has a bar inside, and is standard pricing to be expected in a city centre hotel of this standard. The surroundings like the rest of the hotel is comfortable and elegant. If you so wish Sky News is on but muted!


All in all, perfect for our stay and well situated for everything. We do hope to go back soon.

Stayed March 2012
Helpful?
1 Thank ladybelle83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review, 4 April 2012
Dear Mr M & Ms R

Thank you so much from all of us for taking the time to write your super review of the Hotel it is very much appreciated by all of us.

Thank for the heads up about the room allocation, I will ensure in future we ask a few more questions at the reservation stage that will assist in this process.

I hope that we can be of service again in the future....

Once again thank you from us all

James Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,422 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Gibraltar
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

Conveniently situated lovely hotel. Excellent for shopping in Oxford Street and Marble Arch, couple of minutes walking distance. Nice and very clean room and bathroom with very comfortable bed and pillows. Very helpful and pleasant staff. Excellent breakfast. Would definately stay there again.

Room Tip: Ask for a top floor inside room as it can get quite noisy just outside the hotel as there is another...
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  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Marie187510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review, 2 April 2012
Dear Guest.....that's a great review, thank you so much from us all. I can assure you that the team and I are very motivated by your comments.

We look forward to being of service in the future...

Kindest regards

James Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oxford
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 30 March 2012

I researched where to stay on a recent business/pleasure stay in London and this hotel came up trumps! It's competitively priced (booked a club room) and good value with free parking, an orange juice on arrival, free drink in the evening and a great breakfast. It's around the corner from Marble Arch and all that Oxford Street has to offer. The room was small but very clean and well equipped. The staff were friendly and courteous and all in all a good find.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank maylarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review, 2 April 2012
Dear guest.....thank you for taking time to write a review for the Hotel.

And what a great review as well!

It is really motivational for us all to see that our guests are enjoying what we have to offer....

We very much look forward to seeing you again in the future!

Kindest regards

James Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

This hotel is a perfect base for exploring all that central London has to offer. The close proximity to Marble Arch tube station made getting around a breeze although often it was just as easy to walk to popular tourist attractions. The staff were fantastic and very helpful on arrival which was a pleasure after a 26 hour flight. Loved the breakfast and service each day as well. The room was clean and very comfortable. This hotel was excellent value for money and I would certainly stay here again. I'm telling friends and family to stay here as well when they travel.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Travelgirlxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review, 2 April 2012
That really is a gem of a review....thank you so much for taking the time as we really do appreciate it very much.

We very much look forward to being of service to you again in the future...

Kindest regards and a big thank you from us all here at the Mostyn

James Jude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

This hotel is in a perfect location.

The hotel went out of their way to allow me to check in earlier than my allocated check in time. I found all of the staff to be very welcoming and very helpful.

My room was spotlessly clean. What more could you ask for?

I ordered room service and ate in the restaurant near the lobby. Both meals were very nice. I do think that the £4 charge for delivery of room service is a little steep but then again, it is London.

The rooms are more than big enough. There's lots of room to store clothes and the tea/coffee facilities are great.

Other guests can be a little noisy walking through the corridors but on the whole, the noise levels were low.

Will definitely reccommend this hotel to friends and can't wait to stay here again.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank weloveoutholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review, 29 March 2012
Dear Guest,

A big thank you from us all for taking the time to post your review of our Hotel. I can assure you it is very much appreciated by us all.

I am also very pleased that you found the facilities to your liking.

I have asked the GM to review the tray charge with our competitors and see if there is anything we can do.

Once again thank you so much for taking the time to comment and we very much look forward to seeing you again very soon.

Kindest regards

James Jude
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel London - Marble Arch

Property: DoubleTree by Hilton Hotel London - Marble Arch
Address: 4 Bryanston Street | Marble Arch, London W1H 7BY, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Green Hotel in London
#255 Business Hotel in London
#264 Luxury Hotel in London
#329 Romantic Hotel in London
#330 Family Hotel in London
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Marble Arch 4*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel London - Marble Arch, located in the heart of the West End just steps from Oxford Street, Marble Arch, Hyde Park and the Marble Arch Station on the Central Line. Enjoy proximity to the shoppers' paradise of Oxford Street, Regent Street and Bond Street as well as famous landmarks such as Madam Tussauds. Our friendly staff will greet you with a delicious DoubleTree chocolate chip cookie upon arrival. This London hotel, housed in a historic 18th century building, was recently refurbished to include modern contemporary interiors. Work out in our newly refurbished fitness center, 6am - 9pm, or unwind in a comfortable guest room. Stay connected with WiFi or refresh in the stylish bathroom with rain shower, speakers and mist mirrors. Relax on a comfortable bed as you watch a movie on the 40-inch HDTV. Upgrade to a luxurious suite for additional space and amenities, including a separate living area. Complimentary WiFi is available in public areas of our London hotel. Hold a business or social event at the DoubleTree by Hilton Hotel London - Marble Arch, which offers a complimentary 24-hour business center and eight flexible and modern conference spaces. Start each day with a delicious breakfast at our extensive buffet and unwind each evening with a drink in our Indigo Lounge Bar. Enjoy a casual meal in our on-site Indian fusion restaurant, Fire & Spice, or indulge in fine dining at Texture, our superb Michelin Star Restaurant. ... more   less 
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Also Known As:
Best Western London
London Best Western
Mostyn Hotel London
DoubleTree By Hilton Hotel London - Marble Arch

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