We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Avoid, unpleasant stay”
Review of So Paddington

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
So Paddington
Ranked #968 of 1,068 Hotels in London
Fife
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Avoid, unpleasant stay”
Reviewed 25 May 2012

I had booked this hotel for a 2 night business stay, a friend also booked another room. On arrival i was told there were electrical issues and i was being moved. I don't have an issue with this as long as it's a comparible hotel. It wasn't and this is a reflection on SO Paddington and their values. My friend was also moved. We ended up at Assaha Hyde Park Apartments, both work in IT so WiFi is a requirement for our jobs, here are list of some issues - 1. No WiFi, well it didn't work on 4th floor. I was moved to 3rd floor and assured it would work, it didn't. 2 Shower had two temperatures - Scalding or freezing, 3 Was very noisy street outside, 4 No tea/coffee/refreshments, 5 No toilet paper, 6 Issues with door entry, 7 No lift, 8 Dirty hallway, 9 Electrical cables hanging from ceiling/holes in wall, 10 No breakfast, this had been included. I have since contacted SO and they have offered to recompensate for this. These issues were at Assaha appartment flats but booked SO Paddington and would always expect if no rooms to be transferred to a proper like for like hotel. I did request compensation and was offered a discounted rate for a room in June but i'm not going to be back in London and after this disaster and SO Paddingtons inability to look after their customers why would i want to return to this hotel? Please avoid. I've stayed at 100's of hotels and this is the first time i've ever complained.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

339 reviews from our community

Traveller rating
    6
    49
    87
    46
    151
See reviews for
32
143
29
45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Campbelltown, Australia
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 May 2012

Great location, situated near Paddington Station in Norfolk Square. Close to Hyde Park and a bus stop for the Hop On, Hop Off route. Breakfast basic - toast and cereal or a yoghurt. Bedroom small, bed a little lumpy, but clean room and bedding. This is all about location!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2012

My boyfriend and I had booked a room to stay in at So Paddington for one night. We'd booked the hotel on Laterooms and when we arrived were told that all the rooms were already fully booked (due to a system error?) so we were moved to their other in Kilburn which I was slightly skeptical about given the reputation of the area.
When we got to the hotel the receptionist was welcoming and polite and we were given a lovely room complete with a bedroom, a bathroom and living room.
However our joy was short lived within minutes. When my boyfriend tried turning on the light in the hallway the bulb "broke" and shards of glass broke into shards over him. Thankfully housekeeping was very prompt in coming to replace the bulb and clean the remaining pieces of broken glass on the floor. The bed was comfortable but there was a hard stain on our sheets - the consistency of wax - and in the morning in the shower we found that the water was hot for about 10 seconds before going lukewarm and eventually cold after around 5 minutes and the view wasn't anything to celebrate (a pub garden next to train tracks).
During the stay I tried to look at the bright side, despite the aforementioned, our night was bearable and we had a wonderful stay in London which discounted any problems with the hotel.
Saying that, I definitely wouldn't recommend So Paddington to a friend unless they were absolutely desperate for a room.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg, Sweden
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 March 2012

I stayed in So paddington hotel for five nights. We got a nice, clean room. (actually got to choose between two different rooms) The staff was great - especially Francis I think his name was. He helped us a lot. The breakfast could have been a little bit better - other than that we were really pleased. We are definitely coming back to this hotel and I am going to recommend it to my friends.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Patricia H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 March 2012

Me and boyfriend stayed for one night at SO Paddington. I chose it for the location and for it's cheapness. I suppose the price should have been an indication of the quality to be expected.
The staff were pleasant enough though, so no complaints there. We were situated in a double room on the top floor. The ceiling, curtains and walls had dirty marks. The bed was awful, very hard with springs that must have been broken. In the bathroom the cold water tap ran warm.
The worst came in the morning when we were awoken from the sound of what would seem to be all the water pipes in the building running through our bathroom. The noise went on for quite a while as obviously other guests were using the showers in their rooms. Needless to say we made sure we made a swift exit after that. I wanted a cheap place to stay but I'll be looking elsewhere next time.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kjc88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Tudor Court Hotel
#816 of 1,068 in London
626 reviews
St. David's Hotels
#607 of 1,068 in London
579 reviews
Chrysos Hotel
#667 of 1,068 in London
460 reviews
Show Prices
Show Prices
Show Prices
Ashley London
#886 of 1,068 in London
476 reviews
Paddington / Maida Vale
Mercure London Paddington Hotel
Shakespeare Hotel
#661 of 1,068 in London
832 reviews
Show Prices
Show Prices
Show Prices

Been to So Paddington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about So Paddington

Property: So Paddington
Address: 6-8 Norfolk Square, London W2 1RS, England (Formerly Warwick Hotel)
Region: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #968 of 1,068 Hotels in London
Price Range (Based on Average Rates): €
Hotel Class:3 star — So Paddington 3*
Number of rooms: 31
Official Description (provided by the hotel):
Small Hotel housed in a listed building dating from the 1920s; situated in a tree lined square; 200 mts from Paddington station; walking distance to Hyde Park and Edware Road; Newly refurbished and reopened in Oct 2011. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), TripOnline SA, Hotels.com, 5viajes2012 S.L., Agoda, Booking.com, LateRooms and HotelQuickly so you can book your So Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
So Paddington Hotel London
Warwick Hotel London
London Warwick Hotel
Warwick London
So Paddington London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing