Location is very convenient, very close to Paddington station, breakfast was very good.
But more than that, I would like to highlight professionalism of the hotel staff, especially Andrey and Olga. They have been very receptive to my requests, exceptionally friendly and kind. They went out of their way to help me with directions, printing boarding pass for me, and responded promptly to my other needs. I wish every hotel could have such a welcoming staff. I'd be happy to stay at this hotel when I am in London next.
Goulnar from KazakstanMore