We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing Experience.”
Review of Commodore Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Commodore Hotel
Ranked #904 of 1,077 Hotels in London
Reviewed 9 October 2017

Our one night stay at this hotel including continental breakfast cost £124.65 PLUS VAT.
Briefly and bluntly, not worth it - dire really !!
The section of the hotel where our room (G2) was located was reminiscent of a barrack with a view overlooking a yard and some impressive pipework. The carpet was marked with engrained dirt and had 2 bare patches due to wear. The bathroom was adequate but cramped, the toilet was up against the bath, making it potentially difficult for a corpulent individual.
The staff however were very pleasant and helpful, and breakfast was good..
My advice would be "don't go there" go elsewhere and pay a little extra if necessary.

Room Tip: Ask to see the room avoid G2. and ground floor as we were frequently woken by a noise that sounded v...
See more room tips
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Crawrowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,015)
Traveller rating
Traveller type
Time of year
Language
  • More languages

18 - 22 of 1,015 reviews

Reviewed 6 October 2017 via mobile

I stayed there for two nights during a business trip and I can tell that if I were there by my own I would not have spend 5 minutes in that room.

Two separate beds, with a cover that has probably never been washed, moquette pavement dirty and completely destroyed. Windows didn't close properly and no drawers where to store clothes.

Worst thing happened in the bathroom - found hairs everywhere even on the towels

Ceramic of the sink was broken

I complained with the manager and he just said "I am sorry", didn't offer to change room, nor made it up again on the same moment nor received any type of apologizes.

If this is a 4 star hotel I am queen Elizabeth.

Stay away from there

Stayed: September 2017, travelled on business
2  Thank Moska1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

Hi all be very cautious, I booked 3 nights- all confirmed and paid for it. To get a call next day saying they can not honour booking and I am being evicted. This is a dreadful thing to do, no mention on booking. Will be taking this further as now no hotel, then more expense to me this is fraud. Room wasn't the cleanest or as advertised 4 star hotel. Shameful practice to say the least. I am out of pocket big time - DO NOT BOOK THIS HOTEL

Stayed: September 2017
1  Thank Simon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

We stayed here as part of our trip to the Proms in the Park event at Hyde Park. The location is great, walk to the Park rather than tube. The initial impression of the outside and reception area is good. However, after arriving at 11am to drop bags, I was told I couldn't complete check in forms till after 2pm. Arrived back at the hotel at 2.15 and a long queue of people, all trying to check in at the same time. It's a tiny reception desk and the four staff, though friendly, wee tripping over each other trying to move guests through. We had a twin room, lower ground floor. The room was shabby, carpet threadbare and repaired with tape in places. The room was grubby and looked as if it hadn't been painted or maintained in years. We were at the front of the hotel and could hear loud arguments outside from early morning, little soundproofing at the front of the building.A real shame as the staff seemed good but hampered by outdated check in systems, and the whole place needs some maintenance. Great potential being ruined by poor management and lack of investment.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank SGr4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017 via mobile

It's clean is it's safe ish but it's really needs a make over with skilled repair professionals don't really want to diss the place but it needs saying needs bringing into the 21st century the lobby is lovely but goes down hill the higher the floor you visit ....

And what's with all the signs some don't even make sense and the pictures should actually be the meal you are going to get .

The radio at breakfast can you not tune that in better .

But it's a hotel in London you won't be spending much time there you will be out doing stuff so in that respect it's fine and very well located .

Stayed: September 2017, travelled on business
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Lancaster Gate Hotel
#442 of 1,077 in London
2,228 reviews
Arbor Hyde Park Hotel
#253 of 1,077 in London
672 reviews
The Columbia
#536 of 1,077 in London
885 reviews
Show Prices
Show Prices
Show Prices
Henry VIII Hotel
#877 of 1,077 in London
1,114 reviews
Kensington and Hyde Park
Thistle Hyde Park
Thistle Hyde Park
#459 of 1,077 in London
928 reviews
Show Prices
Show Prices
Show Prices

Been to Commodore Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Commodore Hotel

Address: 50 Lancaster Gate | Hyde Park, London W2 3NA, England
Region: United Kingdom > England > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#400 Luxury Hotel in London
Price Range: €64 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Commodore Hotel 4*
Number of rooms: 88
Official Description (provided by the hotel):
Townhouse Hotel situated in quiet Victorian Square, just steps from Hyde Park and five minutes by bus to Oxford street and Marble Arch. Paddington station is a walk away. Commodore is renowned for it's tranquil setting, offering a homely and welcoming atmosphere in the bustling city. Originally, three Victorian Town houses, Commodore is unique in its combination of styles with traditional Victorian romantic elegance coupled with modern interior design. Its quirky charm and great location see customers returning again and again. There is also a small fitness studio. Room service is available 24 hours. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LateRooms, Booking.com, Expedia, Ebookers, Hotels.com, TripOnline SA, 5viajes2012 S.L. and HotelQuickly so you can book your Commodore Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Commodore Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing