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“This is not a 4 star hitel”
Review of Commodore Hotel

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Commodore Hotel
Ranked #905 of 1,077 Hotels in London
Reviewed 12 August 2017 via mobile

I booked last minute, so wasn't expecting too much but was still disappointed.

The room I booked wasn't available so they upgraded me to an apartment, which sounded great until they told me it was in a different building and up 7 flights of stairs with no lift. When in the apartment, the living room/dining room/kitchen area was nice and had a great view, but everything else was clearly furnished to a budge (a very low one) rather than a standard. The most disappointing thing was the urine left un-flushed in BOTH bathrooms and the fact there was no maid service to clean and provide fresh towels and toiletries during my 2 night stay. I'm fairly sure that even 3 star hotels have to provide this to keep their star rating...

It's the first time I can remember not being asked how my stay was on check-out, which is a good thing because I would have given the receptionist an earful.

I stay in London (and the Lancaster Gate area) most weeks on business and have tried 90% of the hotels in the area. This one is left wanting.

Stayed: August 2017, travelled on business
1  Thank sampride000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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27 - 31 of 1,015 reviews

Reviewed 1 August 2017

We stayed for 2 nights at the Comodore in London. The check in was a bit chaotic and took us longer that we expect to go to our room. I think the system the hotel uses are not fast enough. Lots of guests waiting. After we got our keys we got a ground floor twin room that was extremely small and with the window facing straight the pavement. We asked to change the room and we got a first floor twin, facing the back. The room was really nice, with a good level of comfort. The hotel is old ans shows it's age, but the the service from the staff is really good, so is the location. If you manage to get a good room, I am sure you will be happy like we were. The hotel is near Hyde Park and Lancaster Gate Tube Station. I will consider the Comodore in the future.

Room Tip: Rooms on the ground floor are really small and might face the pavement where anyone can see inside t...
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  • Stayed: July 2017, travelled on business
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Thank paulinhobeccon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017 via mobile

The location was good, the staff were very friendly and welcoming. The room was okay, had better, had worse. The bed was comfy and the air con worked. Downside is that the bathroom is absolutely tiny and the shower wasn't mounted to the wall. But you get what you pay for and we slept well so nothing to really complain about.

Stayed: July 2017, travelled with friends
Thank Hannahhh4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017

Location was brilliant- close to underground and located in a lovely area. But the standard of then room we were given was ridiculous. Wifi didn't work because we were in the townhouse which wasn't our choice. Also the air con didn't work which was awful in the heat. We pointed this out to a cleaner who said she would tell reception to fix it which they didn't. Headboard of bed was broken side of mattress showing and disgusting, bathroom outdated and overall the room was tired and not a good quality at all. Tea & coffee wasn't replenished and bin wasn't emptied.

Room Tip: Do not let them put you in the townhouse!
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  • Stayed: July 2017, travelled with friends
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2  Thank Shona Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017

it is a really good location right by Hyde Park but there must be better hotels around rather than this one. Can't believe they wanted a £50 security deposit, for what?? I got placed in a tiny room on the ground floor at the back that had seen better days definitely hadn't been updated since the early 90's

  • Stayed: July 2017, travelled on business
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    • Location
    • Service
1  Thank Christopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Commodore Hotel

Address: 50 Lancaster Gate | Hyde Park, London W2 3NA, England
Region: United Kingdom > England > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#400 Luxury Hotel in London
Price Range: €62 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Commodore Hotel 4*
Number of rooms: 88
Official Description (provided by the hotel):
Townhouse Hotel situated in quiet Victorian Square, just steps from Hyde Park and five minutes by bus to Oxford street and Marble Arch. Paddington station is a walk away. Commodore is renowned for it's tranquil setting, offering a homely and welcoming atmosphere in the bustling city. Originally, three Victorian Town houses, Commodore is unique in its combination of styles with traditional Victorian romantic elegance coupled with modern interior design. Its quirky charm and great location see customers returning again and again. There is also a small fitness studio. Room service is available 24 hours. ... more   less 
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Also Known As:
Commodore Hotel London

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