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“This is the way to vacation!”

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Egerton House Hotel
Ranked #2 of 1,075 Hotels in London
Certificate of Excellence
Reviewed 7 April 2012

The staff's attention to detail and incredible courtesy is unbelievable! Truly feel like an honored guest from the moment we arrived! Antonio is a phenomenal bartender - a craftsman of an increasingly lost art. Great location also! Especially great service from Scott, David, Esley, Dario, Arnel, Annie, Feray and Issam. These folks will make your stay a pleasure. I have traveled all over the world and have not found a better place to stay.

  • Stayed: April 2012
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2  Thank WKruck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,053 - 1,057 of 1,455 reviews

Reviewed 6 April 2012

Imagine.....
...A place where you are welcomed so warmly from the moment you step through the doors that you feel you have come to stay with family...
...Where you are shown to your beautiful and exceptionally stylish room with the warmth and pride that only staff who really love and believe in what they are doing could show you....
...Where you feel at home from the moment you start to unpack and take in all the comfort around you, with little personal touches that we have never found in any hotel we have ever stayed in.... a beautiful lily plant in the room, refreshments served immediately, beautiful hangers, toileteries to die for, soft slippers and dressing gowns, sumptuous pillows... the list is endless....
...Where the staff genuinely care about your comfort, feelings, and every need, and treat you like you are the most special person on earth. Letting you know at every moment that they are there for you and no request is too big or too small (as it says on the telephone: "whatever, whenever"...)...
...Where coming home from a busy tourist day in London feels so special, from the words of your new family "welcome back", to arriving in your room to an array of delights!!...
...Imagine if you can, standing in the doorway of your room, to find soft candles lit especially for your return, rose petals scattered around the room, on the tables and all around the bath, chocolate coated strawberries in a dish on the lovely table, our bed turned down (oh how we loved this special tradition there!) with little chocolates and messages about the weather and breakfast the next day, fresh coffee for the filter cafe, fresh toileteries, and the bed prepared for you to sink into...
...Imagine sleeping as though you are somewhere in the countryside, instead of in the heart of one of the busiest cities in the world, in a bed that is so heavenly and with big fluffy pillows...
.... Then waking to your newspaper outside the door, a wander down edlegant corridors following the smells of your delicious breakfast in an lovely little breakfast room where your well being is once again made to feel so important...
...Imagine being asked if you can be helped with your plans for your stay in London and coming back from your day in the city to discover that fantastic tickets have been saved for you to see a west-end show, with offers to help you get there, where to eat,... everything made simple for you, everything to make you relax...
.... A place where you feel you haven't left until the moment you walk down the road with your suitcase, with your lovely new family watching you go and welcoming you to return again...
Do you think I am dreaming? No, I have stayed at the Egerton, a paradise on earth.
With our sincerest thanks everyone there, and we will come back again as soon as we can...
Jane and Chris

Room Tip: Everywhere, anywhere .... I can't imagine a single corner of the Egerton not being beautiful.
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  • Stayed: April 2012, travelled as a couple
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5  Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

I stayed at the Egerton recently with my mother and young daughters for 9 days and everything about our stay was perfect. The service impeccable. The staff are attentive, kind, and friendly. The breakfast is simply divine. We were celebrating my mother's birthday and the staff made some lovely gestures to acknowledge her special day. I have stayed in many upscale hotels in Europe, Asia and the US, and the Egerton is easily at the top of the list for service.

  • Stayed: March 2012, travelled with family
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5  Thank fleur_bis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

This is my first time staying at this hotel and it has been beyond my highest expectations. Every member of the staff sees to it that, as a guest, we are given the utmost consideration, and personalized experience.

The room is so clean and every detail accounted for that I have not one criticism. The furnishing are splendid, feeling like a home only better. From the placement of the turndown service, to the timeliness in answering calls, the attention to detail at the Egerton House Hotel is precise.

I have to give special thanks to Dario for his attentiveness and bartender, Esley, for taking care of me. Esley paid special attention when I mentioned my favorite drink back in the States; the next evening he had it prepared TO PERFECTION and THEN SOME for me. Also making me feel comfortable to dine alone and meet other hotel guests for company.

Thank you Egerton Hotel for a wonderful experience! A. Kruck Ormond Beach, FL

Room Tip: The bed/bedding/pillows are amazing, aiding in a wonderful night's sleep.
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  • Stayed: April 2012, travelled on business
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3  Thank Angela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

From the well-informed greeting at reception, though the warm and enthusiastic show-round before I left for the theatre, to the magical wave of the vermouth OVER the martini glass and the subsequent deliciousness of the drink .... it was all a wonderful and professional experience. and Penhaligon bath and shower products are always a winner too. Until the next time .... sigh

Room Tip: Room 10 can be a twin room; the beds are separated at turndown
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  • Stayed: March 2012, travelled with friends
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3  Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Egerton House Hotel

Address: 17-19 Egerton Terrace, London SW3 2BX, England
Phone Number:
Region: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in London
#2 Romantic Hotel in London
#6 Family Hotel in London
#13 Business Hotel in London
Price Range: €285 - €789 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Egerton House Hotel 5*
Number of rooms: 28
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Also Known As:
Egerton Hotel London
Egerton House Hotel London

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