Not recommended. As said by other reviewers this is a typical inexpensive hotel in the Paddington area but do give it a miss. It is more like a hostel and a poorly run one at that. Very small shappy cramped rooms. We were on the first floor--lucky as there is no lift --but there was a lot of noise from the kitchen staff. They had no regard for guests in rooms that were close to kitchen. Most staff rather unhelpful and surly. They could learn some customer care skills and to smile a little more. It felt like we were doing them a favour staying there!! Breakfast served to you but poor quality and done on the cheap. No doubt this hotel will be full of foreign guests over the Olympics, but what a poor impression for them of UK hotels and services. Find somewhere else if you can!!
- Official Description (provided by the hotel):
- Hotel set in 1850 Victorian; warm atmosphere; multilingual staff; near Paddington Station. ... more less
- Reservation Options:
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- Also Known As:
- Royal Norfolk London
- Hotel Royal Norfolk
- Royal Norfolk Hotel London