The service level at this hotel is poor at best. Very rude and not helpful at all. Left glasses at location. Tried to pick them up before my flight and was told no one could help me until after the time my flight left. They agreed to ship them to me. Charged me an additional fee of $12 USD on top of the $100 USD to ship them to me.
Also, there is a large construction sight right across the street. They start working at 5 am. Very noisy. Avoid this hotel.More
We stayed for two nights in a large superior room with ensuite and bath. The room was an extremely good size for a London hotel. The hotel is located very close to Green Park station and within easy walking distance of Oxford Street, Bond Street, Piccadilly, Buckingham Palace etc. The staff were all friendly and the breakfast was very good with plenty of choice. Would definitely recommend.
Dear moragbs,
We are pleased to know that you had a wonderful experience at The Washington Mayfair Hotel. I am delighted to hear that you enjoyed every aspect of your stay with us, particularly "the large superior room" Thank you for mentioning our team members and know that I will share your kind comments with the team. We look forward to welcoming you back to The Washington Mayfair Hotel very soon.
Kindest regards,
Eva L
Deputy General Manager
Great stay with friends this weekend and very centrally located to everything Mayfair! Nicely decorated rooms with a good sized en-suite. All enjoyed an excellent breakfast! Check in was easy and the staff were very relaxed and well organised.
Dear JulesMay75,
Thank you for sharing your recent experience at The Washington Mayfair Hotel and for your recommendation. I am glad to learn that you enjoyed your stay and particularly our hospitality, rooms and breakfast service. We look forward to welcoming you back in the near future, so we can provide you with the exceptional experience that our guests have come to expect from us.
Kindest regards,
Eva L
Deputy General Manager
The hotel is conveniently located near the green park tube station and the shopping area of Bond street. The staff is professional and polite. The room was clean and quite spacious, TV set with Sky channels. Very good quality/price ratio.
Dear NayaAlli,
Thank you for taking the time to write and let us know about your recent experience with us . I am delighted to learn that you enjoyed every aspect of your stay with us. We look forward to welcome you back to The Washington-Mayfair Hotel on your next visit to London.
Kindest regards,
Eva L
Deputy General Manager
We stayed here the week of Christmas to New Years. The hotel was in a great location in Mayfair. It was only two blocks from the tube station. The rooms were clean, good size, and well kept. They put out a nice hot breakfast buffet. The staff was wonderful especially the front desk and bellmen. We will definitely stay here again.
Dear TALB87,
Thank you for your wonderful review!
I am naturally delighted to hear that you truly enjoyed your experience with us . Your kind words of appreciation have been shared with our entire team who were delighted to have you stay with us. In the meantime, we look forward to welcoming you back to The Washington Mayfair Hotel on you next visit to London.
Warm regards
Eva L
I read a few negative reviews on this hotel but I can’t see what there is not to like. For a start it’s a walk to Bond Street, Piccadilly, etc. Soho is a 15 minute walk away. Very central. Taxis were not expensive if you were feeling lazy that’s how close it is to most of the tourist areas. The hotel itself is nice enough. The staff were all very pleasant. Our room was small but perfectly formed !! The bed was very comfortable and there were dressing gowns in the bathroom. We will definitely be staying here again.
Dear hellyholls,
Thank you for taking the time to write and let us know about your recent experience with us . We are pleased our location suited your visit of London. We look forward to welcome you back to The Washington-Mayfair Hotel on your next visit to London.
Kindest regards,
Eva L
