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“Worst place I have ever been”
1 of 5 bubbles Review of Euro Queens Hotel

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Euro Queens Hotel
Ranked #942 of 1,088 Hotels in London
Wibaux, Montana, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Worst place I have ever been”
Reviewed 25 February 2012

The pictures that this hotel displays is NOTHING less than a pure FALSEHOOD! The hotel is over 45mins from the center of city. It is Absoultly FILTHY! We checked in at apprx 3pm and checked out by 3:10...The place smells like grease garlic, and sweaty bodies. The windows were bolted shut, the plaster on the ceiling was falling, one of our rooms had electricity. This hotel shouldn't even be rated a 1. Getaroom and anyother booking service should be embarassed to even represent the hotel!

Room Tip: When traveling from the U.S., a 3 star hotel is equal to a motel 6. So stay at a 3 or above
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
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Bristol
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 15 February 2012

We stayed here for convenience and budget reasons. This hotel ticked both those boxes and we knew about the reviews so bit the bullet and booked it. On arrival we parked in the large car park which many London hotels do not have. There are steep steps that go up to the main reception area so those with buggies etc... may struggle.

On arrival at reception we were met by a guy that must have been coming to the end of his shift as he really couldn't be bothered, but we checked in with no hassle and made our way to the 4th floor for our room.

On arrive to the room which was a cluster of 4 rooms in a small lobby area, but strange but OK, we'll manage, we were pleasantly surprised. It was small, but clean, and the double bed, made out of two bed pushed together was huge and it didn't know it was two pushed together until closer inspection.

The bathroom was clean but sadly in the morning we found the shower didn't work. We were in a rush so had to fill the bath quick and wash in the bath, not ideal but we managed.

The bar is just off reception now and not down stairs as orginally thought. The bar is reasonably priced, £7.50 for one and a half pints of lager, two halves of coke and two packets of crisps.

Breakfast is as previously mentioned so I won't go in to detail. But if you are not happy with the offerings, there is a decent Wetherspoons 5 minutes away as well as some good cafes. You DON'T have to eat in the hotel!

Sadly though the walls are partitions and thin so you know everything going on next door...litterally if you know what I mean. So much so the kids asked in the morning what all the noise was next door so we told them it was workmen working nights!

Our room was a the front of the hotel so there was some road noise, but we were so tired it didn't bother us.

Local to the area is Crystal Palace National Sports Stadium, Crystal Palace FC, shops, tubes to central London.

The hotel is being renovated so they are working to put things right. It's not the Ritz but like I said, we needed a budget hotel in this part of London with parking and it worked for us. We knew what to expect and got it. You pay for what you get so if you are not happy with this hotel, pay more and stay in a higher grade hotel...simple!

I would stay here again but would check the shower works first! We don't think it's a hotel for a holiday, it's more a hotel for stop overs.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BristolCityRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 12 February 2012

Some of the reviews horrified us, especially as we needed to stay in the area for two consecutive weekends, but for the cost involved we thought that it was worth a try.
We parked in the last available space in the front car park, between 3 foreign coaches and some white vans, which was perhaps not a good sign, especially as there is a minicab company in the hotel basement. We were greeted at check in by a charming man who was at pains to tell us that we could park round the back of the hotel in a secure car park - breathed sigh of relief!
What other reviewers have said about "the labyrinth" is indeed true, but there is no smell and the rooms are well signposted. I really could not understand the room numbering system, and thought that a room number beginning with 8 was going to be on the 8th floor. We went up and down several staircases on the way to our room, but the view from the window suggested that we were at first floor level. The building went up in 1854, and that is presumably how they did things then!
The room was small and clean with a very effective radiator, but unfortunately the bathroom was very cold as it had no heating at all, which is not good when it is -5 outside.
In general, the building is suffering from a lack of basic maintenance, and a bit more carpet vacuuming would not be out of place.
Breakfast (included) is provided in one of the many function rooms in the basement and consists of juice, cornflakes, preserves and freshly made toast (not do it yourself) and a choice of hot drinks. It may not be full English, but it starts the day.
On leaving, we were really pleased with how difficult it was to remove our car - thieves would have no chance.
For £37 per room per night including breakfast and secure parking it's a bit of a no-brainer - we will be back next weekend!

Room Tip: Apparently there are sometimes functions at the weekend, so the higher the better and away from the...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Paolo9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 February 2012

I booked a room for a friend and was shocked. Past the reception, the hotel inside is a labyrinth, smelly, old. The room was a disaster. One wiindow could not be shut, half of the carpet was missing, the toilet had partioned walls with no plaster or wall paper on it. Just board! THe staff was mostly unhelpful and was charged £ 59!! Stay away from this dump.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ItaloScot69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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blackpool
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 February 2012

booked this hotel for 2 nights in february,After spending 40 mins trying to get booked in i finally paid £1 to use the computer to look up emails to show confirmation.we were then handed our key and told 4th floor,so off we went tired after driving 6 hours and looking forward to a cup of tea,we went through very narrow corridor with very low ceiling and husband hit his head on the smoke alarm(hes 5.11),at then end of a dimliy lit corridor was a warren of rooms and we were at end.opening the door we were greeted with a smashed bathroom door.and a narrow passage to the beds,there was 1 mug and no spoons and 3 teabags and 3 sachets of sugar.so no drink,there was 1 chair to sit on,the room was damp,had wallpaper falling off ,windows were damp and the draft was unbelievable.when we switched the tv on we found it had 5 channels and those were almost impossible to watch as you had to keep moving the aerial and if we moved we had to redo the aerial.we had 2 small towels between 2 of us,we had 1 duvet during the coldest week of the year so far and although the heating was on the draft from windows made that useless,the breakfast was down 2 floors in the basement which was freezing cold ,breakfast was warm toast and cheap cornflakes.when we did speak to someone they said they would bring a mug and spoon and extra duvet ,well 2 days later no mug and no cutlery no extra duvet.and breakfast didnot improve,there was no offer of an alternative cereal and only 1 type of milk available which for some would be a problem.if you complain they smile at you and say sorry and do nothing...avoid this hotel at all costs you will get a very unpleasant stay with unco operative staff with smarmy smiles and couldnt care less attitude.

Room Tip: avoid at all costs ,spend the extra and stay somewhere else
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mark m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Euro Queens Hotel

Property: Euro Queens Hotel
Address: 122 Church Road | Crystal Palace, London SE19 2UG, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Suites
Hotel Style:
Ranked #942 of 1,088 Hotels in London
Price Range (Based on Average Rates): €
Hotel Class:3 star — Euro Queens Hotel 3*
Number of rooms: 334
Official Description (provided by the hotel):
Having been given the flourish of a light makeover to some of the areas within, an expansive white exterior openly greets the visitor to the 5-storey Euro Hotel Queens. Situated close-by to Crystal Palace Football Club ground at Selhurst Park and the original Crystal Palace - built for the Great Exhibition of 1854 and now the home of the renowned Crystal Palace Theme Park Maze - Euro Hotel Queens is perfectly placed as the starting point for exploring south London's rich history. A bright welcome at reception leads through to a spacious, pleasantly furnished bar lounge, where residents and guests can comfortably relax and enjoy the calm surroundings at any time, watch television or entertain friends. The Queens Bar has built an excellent reputation for their warm and friendly customer service which makes it the ideal spot to enjoy a pre or post dinner drink or light snack. This stylish 334 bedroom Victorian hotel offers a pleasant atmosphere and convenient facilities. Euro Queens Hotel has a range of attractive guest facilities, the hotel bar and lounge, an extensive Conference & Banqueting services -from wedding receptions to meeting rooms- as well as Executive bedrooms and Suites. ... more   less 
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Also Known As:
Queens Hotel London
Queens Hotel Crystal Palace
Euro Queens Hotel London

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