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“Soigne sybaritic splendour” 5 of 5 bubbles
Review of The Berkeley

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The Berkeley
Ranked #70 of 1,087 Hotels in London
Certificate of Excellence
liverpool
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Soigne sybaritic splendour”
5 of 5 bubbles Reviewed 6 March 2012

Having stayed in hotels around the world, I have met with good service in many forms.
My stay at The Berkeley opened my eyes to the possibilities of excellent service becoming one of the defining features of an establishment however.
The Berkeley is a luxury hotel, no doubt, but the feelings of contentment, relaxation and satisfaction it managed to imbue me with can only come from a mixture of good management, and good staff training.
The junior suite was very comfortable with an excellent bed.
We were unable to get a table with Marcus, dinner was very good indeed however, with a very good house champagne.
The breakfast in the Caramel Room was the very beat hotel breakfast I have eaten.
An experience like this is not supposed to be cheap, but in my view it represented good value for money.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LiverpoolPompo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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849 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
London, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

The Berkeley's "pret a port tea" afternoon tea is simply stunning. Try for yourself!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RKinzett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 25 February 2012

Disapointed by the first impression of this hotel, i thought it would be outstanding as i had heard lots of good things about the level of service from the staff. We stood in the lobby not sure where we should go, and we were ignored by the staff for several minutes, so decided to leave and go and have a meal elsewhere.

  • Stayed February 2012, travelled with friends
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 24 February 2012

Coming from America for a trip to Englanf, the berkeley was our first hotel. Getting sick on the plane, I was in desperate need of some rest and relaxation. I'm happy to report that getting in at around 10:00PM, the hotel was more than helpful with the bags and accommodating with our needs. We ordered everything we wanted to off of room service and was in our room 25-30 minutes later. Wi-Fi is free and easy to access and beds are comfy as everything. Definitely a solid hotel and is in top 5 hotels. Have stayed at four seasons, Sanderson, claridges, 11 Hotel etc.

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pshaq47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

We arrived to be told we had been upgraded, always a good start, then asked when we would like the champagne delivered - even better.
Our junior suite for 3 was lovely, beds in this hotel are really comfortable. The service is excellent. Good breakfast choice in the Caramel Room and all requests looked after with a smile.
My one slight disappointment was our trip to the spa. There is work being done in that area so treatments were being done in bedrooms, not a problem I thought but the room was freezing and it spoiled my spa experience. The treatment itself and the therapist were excellent but it is not easy to chill out when you are cold. The therapist was aware and she was cold too! I was quite vocal in my disappointment but felt it was ignored. I checked with my daughter and she had similar issues. Note to staff- bedrooms are bigger, heat them before treatments. Pool area is lovely and warm thank goodness!

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hardtofindaname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Berkeley

Property: The Berkeley
Address: Wilton Place | Knightsbridge, London SW1X 7RL, England
Phone Number:
Region: United Kingdom > England > London > Belgravia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Spa Hotel in London
#48 Romantic Hotel in London
#65 Business Hotel in London
#65 Luxury Hotel in London
#78 Family Hotel in London
Price Range (Based on Average Rates): €€€€
Hotel Class:5 star — The Berkeley 5*
Number of rooms: 204
Official Description (provided by the hotel):
Within our breathtaking collection of rooms and suites – which are amongst the most spacious in London – we have many with private garden terraces and quiet balconies. All our rooms and suites skilfully combine comfort, stylish design and the latest innovations, to meet the needs of the modern traveller. Marcus Wareing offers two Michelin-starred dining at his eponymous restaurant, Marcus, within The Berkeley; the stars come out for award-winning cocktails at the Blue Bar; and fashionistas join us for Pret-a-Portea, our catwalk-inspired afternoon tea served in the beautiful Collins Room. On the seventh floor of The Berkeley, our indoor rooftop pool and luxury Bamford Haybarn Spa provide a calm retreat with views over the London skyline. The Berkeley is located at the edge of Hyde Park in fashionable Knightsbridge, a short walk from Harrods and Harvey Nichols. Behind the hotel sits the residential area of Belgravia: a charming enclave of Georgian terraces, cobblestone streets, independent shops and traditional pubs, which conveys the feeling of an English village. ... more   less 
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Also Known As:
The Berkeley Hotel London
Berkeley London
Berkeley Hotel London
The Berkeley London

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