We have been disappointed in otherThistle hotels, and were a bit apprehensive but the Hyde Park hotel is really great! It manages to have very personal ambience, and the staff are so helpful and welcoming. Just watch out for the manger who is very much "on the floor" and turned out to be our "porter"-------. Even when we had left, we returned with friends for a lovely quiet drink in this hotel as we were so happy with it. The Hyde Park manages to make you feel as if you are in grand version of your own home. Thank you Mr Murphy, you are doing a wonderful job.

I recently spent 5 days at this hotel, 3 for business plus a weekend with my partner. I found it to be ideal for both business and leisure. The deluxe rooms are very large by London standards and very well appointed at reasonable rates. With 3 underground stations within short walking distance! getting around London is very easy. Service is ok and staff is kind and helpful. My only complaint is for the sometimes unsatisfactory making up of the room. I would. Definitely recommend this hotel.

We stop in Bayswater whenever we visit London, love the indie restaurants and little quirky shops, as well as the central but tucked away location. This was the first time we had stopped at the Thistle.
After initially going to the wrong Thistle (Marble Arch one is literally three doors away), and being very politely redirected, we found the Thistle Hyde park very visuallt impressive. We stopped for a quck business and pleasure trip, and found the room (with its MASSIVE high ceilings) more than good.
The bed was comfortable and the room well appointed - my husband was of a mind that the bathroom could do with a bit of a vamp (cracked tiles and lots of silicon sealent), but I personally quite liked its old fashioned Georgian style.
Overall I liked the Georgian style hotel and decor, but I agree, areas could do with a touchup. I think it all comes down to what you pay - we paid about £85 a night, so I was dead happy with the room, but for the average rate of £135 (I think) I would maybe expect a little more.
I would however, stay again without hesitation, it didnt put me off.

As has been reported in the past the positives are staff faded grandeur if that's your thing and location.

Negatives from a business users point of view was tired stuffy room with noisy grumbling air con whether on or off.

Poor bathroom I had a shower cubicle but no shower so had to use handheld in bath with no screen.

If you get a cheap deal it's good for a night. As a private customer I would look around you can get better.

For my wife's birthday treat we came up to London to see a show and stay in a hotel. I picked the Thistle Hotel Hyde Park and I am so glad I did. We had a wonderful room that overlooked Hyde Park and we were welcomed by the reception staff and the Manager. All the staff were friendly, professional and made us so welcome.
The hotel is central for the West End and the shops, theatre land and all the historic sights - it is just down the road from Kensington Palace.
If you want a night, or indeed a few days in London, I cannot recommend this hotel enough. A thank you to all the staff who made our trip memorable.