My friend and I were part of a pre-booked coach party of 51 people who arrived at 1.30 pm on Thursday 5 April. We had to wait 50 (yes, fifty!) minutes to get our pre-paid meal, with only a glass of tap water and a small piece of bread to tide us over. We were not told at any point how long the food would take to come and we did not even know what the food was going to be! (chicken and chips, as it turned out, which was nice). We were so late that the coach driver had to ring and re-schedule our slot for visiting the Tower Bridge exhibition. There did not seem to be enough waiters serving.
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