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“Good Breakfast if Included”

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Novotel London Paddington
Ranked #266 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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2,440 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Kristiansand
Level 5 Contributor
70 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 13 March 2012

Yes, it was an asome internet line. But 15 pounds a day for internet a day? And if you want wi-fi as well. (that you need if you don´t want to be roaming on your iphone) then it´s 24 pounds a day for internet. (separate price for kabel and wi-fi) It´s just to much if your staying 5-6 days as I did.

Meaning: this is an excellent business hotel. If your company is paying you could not be in a better place! If your independent like me but still need to work it´s just to expensive. The rates change from day to day as well.

In the square by the hotel there is some excellent coffe shops. The one named Tosser is reason enough to stay in this area.

Service varies. Some are super nice. So nice that you could stay there again just because of the service. Others your wondering if they even want hotel guest.

Would I stay here again? Yes, once the elevator down to the underground station is fixed. And after I get a company job.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hannaaase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, 29 March 2012
Many thanks for your review.
I am happy to read that youn like the hotel and facilities.
Regarding Internet, we have a broadband system (higher bandwidth) and a Wifi network, but both systems are from different providers, which is why two charges are generated if you use both systems.
Our connectivity is currently being reviewed at a brand level in the UK and this should shortly disappear.

I hope you will still choose to stay with us in the future,

Kind regards

Guillaume Rapin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, Uk
Level 4 Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 12 March 2012

Stayed for 2 nights on a B&B basis. This is an excellent hotel ideally located just behind Paddington railway station.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JCW_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, 29 March 2012
Many thanks for your positive review of the hotel and we hope to welcome you again soon,

Kind regards

Guillaume Rapin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 March 2012

Stayed for a week on business. Was in one of the executive rooms - although it did not look particularly executive to me. Rates were within budget. Room service options were limited but fine. Service was mostly fine. Location was good in terms of being close to underground, heathrow express, food and the office. Would have been good to see WiFi included in room rate or at least have option of discounted multi-day WiFi. As it is you have to pay £15 for a 24hr block, even though you only use a few hours in evening.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LAMN8R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, 29 March 2012
Many thanks for taking the time to review the hotel.
I am glad to read you enjoyed your stay and found our location very convenient and that the facilities were good.

I look forward to welcoming you again soon,

Kind regards

Guillaume Rapin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm
Level 4 Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 March 2012

The word romantic never came to mind during my visits here... But this hotel is a brand new building which has nice facilities, a small but rather good training room, pool and sauna and a nice breakfast buffet. The standard rooms are smallish but well planned and the location is great, very close to the Paddington (LHR express) station. The temperature in the rooms is difficult to adjust, I just left it off during my visits, but there is a system to adjust if required. The beds are very firm, could be an issue if you prefer softer beds. Hotel is located in a heavy traffic area, but sound isolation is very good, so it is probably more quite than an older building in a quiet area.

Improvements could include: WiFi included in room charges, (Cable internet in the rooms seems not to be working at all).

Room Tip: For me a standard room was fine, high floor can always be requested. The elevators have a disturbing...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novotelpaddington, General Manager at Novotel London Paddington, responded to this review, 29 March 2012
Many thanks for your review about the hotel.
I am pleased to read you had an enjoyable stay with us and liked the fitness facilities.

I am sorry to read you experienced issues with our broadband internet connection. This has since been checked and it's working fine now. We also have Wifi available and the team at reception is able to assist with technical issues through the helpdesk of our providers.

I hope you will stay again with us very soon,

Kind regards,

Guillaume Rapin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel London Paddington

Property: Novotel London Paddington
Address: Sheldon Square 3 Kingdom Street, London W2 6BD, England
Phone Number:
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Green Hotel in London
#174 Family Hotel in London
#197 Luxury Hotel in London
#215 Romantic Hotel in London
#237 Business Hotel in London
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Official Description (provided by the hotel):
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington

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