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2 reviews
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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Liverpool, Merseyside, England

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Italian first
  • Any
English first
English first
Italian first
English first
Dover, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“acceptable for a short stay,four flights of stairs can be wearisome.”
Reviewed 30 March 2016 for a stay in March 2016
person found this review helpful

basic facilities which have plenty of room for improvement. Cleanliness is very basic and flat could do with a good clean including cleaning of carpets and floors in kitchen and bathroom.
No coat hangers in small wardrobe. No coat rack in hall. equipment in kitchen is minimal.
Stairs and common hallways are filthy and look like they have never been cleaned for a long time.
Bath and tiles around shower walls need cleaning and regrouting in some areas.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: a roomy flat with room for improvement
Liked least: cleanliness and facilities
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Apr 2016
Thank you for your comments. Obviously we strive to improve all the time. Firstly, we are listed elsewhere and feedback we have had is generally really good, so apologies if the cleaning wasn't to the usual standard on your visit. We are fairly new to this, so there will inevitably be a few things that may be missing in the apartment. Actually it turns out a previous guest had taken our coat hangers! They are back in now! Generally the kitchen equipment is minimal as most guests are not there too long and don't seem to cook. Having said that, I did say if there was anything you needed, I would sort. Final point and something I don't have much control over, the building and therefore the common areas aren't owned by us, however I believe the hallways are going to be redecorated soon. Once again I hope these issues didn't spoil your break too much.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bresso, Italy
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 March 2017 for a stay in March 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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