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“First Class Afternoon Tea”
Review of Sir Thomas Hotel

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Sir Thomas Hotel
Ranked #58 of 99 Hotels in Liverpool
Reviewed 29 October 2012

My daughter and her fiance took my husband and I here for afternoon tea, it was lovely. This was our 4th afternoon tea experience this year, so we feel we can count ourselves as semi- experts and this was the nicest by far, the sandwiches and the choice of cakes we felt were superior to our other offerings. The service and the ambience of the restaurant made for a very enjoyable and relaxing afternoon.

  • Stayed: September 2012, travelled with family
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1  Thank gillphilips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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700 - 704 of 933 reviews

Reviewed 26 October 2012

good spot working in town centre great for night life at weekend i would think rooms good breakfast good staff ok prices bit steep building nice handy for shopping as well i would imagine all round ok get deal if you can though

  • Stayed: February 2012, travelled on business
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Thank ian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

We found this while searching for somewhere to eat on a busy Saturday and there was no space anywhere. Then we walked into this lovely place and sat in leather chairs, listened to the Drifters playing (not booming) and only a cluster of other diners. We had 5 star treatment and excellent value - two meals plus glass of wine each for less than £16 and the fish and chips was mighty yummy! It was so good we went back in the evening - a totally different atmosphere but still great atmosphere and value and delicious food and great service.

  • Stayed: October 2012, travelled with friends
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1  Thank suenovell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2012

Great location for this hotel. Certainly not a high end property but it did the trick of offering a clean room. Front reception was excellent and helpful (Scottish man). Not a great view by any means (back alley) but the price was pretty good. Not fantastic, but adequate.

Room Tip: Ask for a street view, back alley not so good.
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  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jacqui W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2012

We visited the 'Sir Thomas Hotel' on for some cocktails during a visit to Liverpool on the last saturday in September, and we had been looking forward to going. We had previously been there a couple of years ago a few times, to stay and also to visit, and had always thoroughly enjoyed the atmosphere and the cocktails. However, we were massively dissapointed during this occassion. The waitress told us that we could sit at a certain table, and that she would come over to collect our orders. We were left sitting there for at least twenty minutes, whlist trying to grab her attention in order to get a cocktail menu. When she evntually attended to us, she asked rudely 'right what do you want', and when we asked for a menu she huffed and walked off to get one. (1 MENU FOR 10 PEOPLE!) When we ordered, she said again rudely 'you do know that it's not 2 for 1 do you?' We were slightly taken aback by her abruptness but decided that she maybe didn't mean to say it in that manner. We weren't even aware anyhow that there was such an offer!
We then waited at least another 30 minutes for our drinks to arrive, during which time a member of our party politely asked the waitress if the drinks were on their way to which she again rudely replied 'yeah,yeah, yeah' and gesturing with her hand to shoo her away!!
Understandably we were shocked by her arrogance and attitude. The the drinks finally arrived....however the cocktails were well below the previous standard that we previously had at the Sir Thomas, and at £7 each were shockingly presented! When we stated that we were not happy with the standard, she again huffed and said to a member of our party 'what, do you want an orange in it?' and 'I don't make the cocktails ok'.
The party decided enough was enough and walked out. We are by no means awkward customers, and are very understanding when establishments are busy. However, we have never experienced such awful service for which the establishment should be ashamed! We will never return again, and will be warning friends and family away from The Sir Thomas.
This is a shame as it was previously fantastic, with lovely staff. WHATEVER HAPPENED?

  • Stayed: September 2012, travelled with friends
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    • Location
    • Cleanliness
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Thank jonsijos j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sir Thomas Hotel

Address: 24 Sir Thomas St, Liverpool L1 6JB, England (Formerly Henry's Premier Lodge)
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #58 of 99 Hotels in Liverpool
Price Range: €48 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sir Thomas Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
We would like to introduce you to The Sir Thomas Hotel, Liverpool. A 39 Bedroom boutique hotel located in the heart of Liverpool City centre, just 30 minutes from John Lennon Airport, 45 minutes from Manchester Airport and in close proximity to the main railway station. The Sir Thomas Hotel offers an unrivaled and quality personal service often not available at the large corporate hotels and we are committed making all of our guests enjoy their stay with us. The Sir Thomas Hotel is located in the neo classical former bank of Liverpool building in the centre of Liverpool, just minutes away from the bustling commercial and shopping districts including The Metquarter, Cavern Walks & Liverpool One. Enquire about our Upgrades to either our in house Suite or our Luxury Waterfront Penthouse, offering an unparalleled view of the city and make it a stay to remember. The Sir Thomas is not only a hotel but also houses on the ground floor the beautiful St John Restaurant, Bar & Lounge named so after the highly acclaimed Chef Stewart St John whose vision & creativity launched the restaurant in 2004. The St.John Restaurant is everything you would expect from dining in a top hotel, full of classic style and sophistication with an added contemporary twist. Over the past 10 years our team of chef’s have built an unrivaled reputation for creativity, style and consistently high standards. The St.John offers a contemporary bar menu, ideal for lunches and early evening meals as well as a a full grill menu for the finer palate. The Lounge & Bar offer unrivaled quality in our drinks selection of continental beers, champagnes, fine wines and extensive cocktail list as well as being the first Hotel in Liverpool to offer a traditional Afternoon Tea complete with freshly baked scones and delicate finger sandwiches. ... more   less 
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Also Known As:
Sir Thomas Liverpool
Hotel Sir Thomas
Sir Thomas Hotel Liverpool

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