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Reviews (6,605)
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Traveller rating
3,260
2,318
673
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148
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All reviews lime street station castaway bar train station empire theatre nautical theme free car park city centre mini bar lovely hotel full english self service buffet breakfast excellent location twin room would stay again visiting liverpool excellent value for money
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1 - 6 of 6,605 reviews
Reviewed 30 December 2020

all we can say was it was amazing
our room was upgraded to excutive suite out of this world the view over Liverpool was fantastic .
Breakfast was plentiful all freshly cooked.
christmas dinner couldnt have been better with prosecco and free flowing wine x
we where treated like royalty by the staff
specially by Graham x
thankyou to everyone for making our christmas so special
deffo returning next year for christmas .
but will return again soon x

Date of stay: December 2020
Trip type: Travelled with family
1  Thank willofam6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Crew, Guest Services / Front Office at The Liner Hotel, responded to this reviewResponded 1 week ago

Hello William,

Thank you for your recent 5* review.

It is lovely to hear such lovely comments about your stay with us over Christmas.

It is always so nice to see such warming comments about our team, especially our Bar & Brasserie Manager, Graham, who always goes out of his way to make each guests visit special.

We hope to welcome you back aboard again soon.

Kind Regards,
Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2020 via mobile

What a find. This hotel is refreshing friendly and great value for rooms food and more !!!
Walk anywhere to Liverpool the staff so helpfull modern rooms and just love the cruse ship theme in the motel. In fact we enjoyed this motel we have re. Booked for the 1st and 2nd jan
This is one of Liverpool’s great motels !
Try it for yourself
Thanks for a great stay team

Date of stay: December 2020
Trip type: Travelled as a couple
1  Thank smileyo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Crew, Guest Services / Front Office at The Liner Hotel, responded to this reviewResponded 1 week ago

Hello Lord Daryl Morris,

Thank you for your recent 5* review!

It is great to read such lovely comments about your stay with us.

We hope to welcome you back aboard again soon.

Kind Regards,
Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2020

Cannot recommend this hotel enough!
Staff are so welcoming, friendly & helpfully.
The food was amazing, big portions & beautifully presented.
Rooms are spacious & really clean.
Location is perfect for a shopping trip or going out for a meal & drinks.
Planning another trip in the new year

Date of stay: December 2020
Trip type: Travelled as a couple
Thank leighe288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Crew, Guest Services / Front Office at The Liner Hotel, responded to this reviewResponded 1 week ago

Hello,

Thank you for your recent 5* review.

It is great to hear such brilliant comments about your recent stay, especially that our crew were so welcoming, friendly & helpful. It is also nice to read you enjoy our food offering and your spacious room.

We look forward to welcoming you aboard again in the future.

Kind Regards,
Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2020

Had an overnight stay here for our 25th anniversary. Planned to go further afield but covid put paid to that. Hotel looks a bit dated from the outside but is clean and well appointed. We had a suite which was excellent, providing everything we needed, apart from the bath robes ! very nice but who do they fit ?
I am quite thin but they only just fitted, not that it made any difference to a lovely stay.
Staff where friendly and helpful, breakfast was table service and good, hash browns especially.

Date of stay: December 2020
Review collected in partnership with this hotel
Thank Shedload
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Crew, Guest Services / Front Office at The Liner Hotel, responded to this reviewResponded 1 week ago

Hello,

Thank you for your 5* review.

We are so happy you enjoyed your stay with us. It is especially pleasing to ready such lovely comments about our friendly and helpful crew.

We look forward to welcoming you back again soon.

Kind Regards,
Daniel

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Reviewed 8 December 2020

Had an enjoyable two nights, room clean paid to upgrade to deluxe double, location great to train station and town centre, room clean staff friendly only downside was the room next was playing music loud enough at 3.30am to keep us awake so had to phone reception to report i

Date of stay: December 2020
Review collected in partnership with this hotel
Thank aboase436027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Crew, Guest Services / Front Office at The Liner Hotel, responded to this reviewResponded 1 week ago

Hello,

Thank you for your recent review.

I am glad to hear you had an enjoyable two night stay in one of our newly refurbished Deluxe Double Rooms.

I can only offer my most sincere apologies about any noise disturbance during your stay. I am sure once you spoke to our Reception Crew they had the issue sorted quickly.

We look forward to welcoming you back aboard again soon.

Kind Regards,
Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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