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All reviews opposite lime street station city centre st johns arriving by train train station car park empire theatre two double beds perfect location albert dock reception staff checking out tea and coffee full english following morning breakfast was excellent cavern club
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Reviewed 4 April 2018 via mobile

We stayed for one night, to enhance our theatre trip to The Empire. This hotel really is a hidden gem,,the front entrance really doesn’t give away what lies inside. The reception is clean,contemporary and the staff helpful and welcoming, nothing is too much trouble for them. As I had joined the IHG rewards scheme, upon arrival we were immediately upgraded, much to our friends envy ! The room was clean and tidy with a very comfortable bed,the batfoom was also spot on! A nice little touch was a written note from the staff to enjoy our stay ! All in all a great place to stay in Liverpool city centre, really handy for shops , bars and entertainment !

Stayed: April 2018, travelled as a couple
Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded 6 April 2018

Dear John O,
Thank you for taking the time to place your lovely review, we are very pleased to hear that you enjoyed your stay with us and the Hotel exceeded your expectations. We have passed your feedback onto our team who are very pleased to have helped make your stay special.
We look forward to welcoming you back in the future
Kind Regards
Jonathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Husband and I went to Liverpool (by train) from Northants to see a show in the St Georges Hall....The hotel was just across from the Lime St Station and the St Georges Hall was a minute walk away...The whole trip was perfect...we had good train connections..the show was brilliant and the Hotel was superb...a beautiful room located on the 4th floor..the whole hotel was clean, bright and very welcoming... The breakfast was set out buffet style and they had every kind of breakfast food you could imagine...The staff couldn't do enough for you....I have read some of the 'terrible' comments on here and all I can say is were they staying at a different hotel...We will be returning for a long weekend later in the year...Very impressed with it..

Room Tip: We stayed in room 418..just along from the lifts....lovely and quiet
  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank carole O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded 11 April 2018

Dear carole O,
Many thanks for providing feedback on your recent stay with us at the Holiday Inn Liverpool City Centre.
I am pleased to read that you were well looked after by our team, I have shared your kind words to them.
We look forward to welcoming you back to the hotel soon.
Kind Regards,
Jonathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

The room was lovely, clean and modern. The staff very friendly. First impressions were great. I got complimentary wine for my birthday which to me was going above and beyond great hospitality. I would definitely stay again. I need to mention the black out curtains, amazing! Great nights sleep. Can't beat the location. Right in the centre of everything. Highly recommend.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank 122Kim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Staff are brilliant and friendly greeTed and dealt with in professional manner staff helpful and nice the reception staff amazing. The rooms are brilliant and big just what you need beds are soo comfy very very comfy and cleaners are amazing I was in 417 the views lovely room spot on and cleaner friendly defo recommend and will defo return thank you staff at holiday Inn you deserve gokd stars guys

Stayed: April 2018, travelled as a couple
Thank louise-nichol-1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded 3 April 2018

Dear 'louise-nichol-1978'
Thank you for taking the time to place your very kind and positive review following your recent stay with us in the heart of Liverpool.
We are naturally very pleased to receive your compliments towards our Housekeeping Team, who work so hard to help ensure our guests have a great stay.
We look forward to having the opportunity to welcome you back to our great City on many future occasions.
Best regards
Jonathan

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Reviewed 1 April 2018

Very clean and comfortable room. Quiet, good breakfast and so handy for Lime Street Station, Theatre, shops. Will definitely stay here again. The staff were very friend,y and obliging. The dining room had a good view over Liverpool.

Stayed: January 2018
Thank Jacqueline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded 3 April 2018

Dear Jacqueline
Thank you for taking the time to provide your kind review following your recent stay with us in the heart of Liverpool.
We are naturally very pleased to learn that you enjoyed your time with us and that you experienced a friendly service from all our team.
We hope to have the opportunity to welcome you back to our great city on many future occasions.
Best regards
Jonathan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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