we went there to visit some cousins... me, my partner and 2 children.
we called up 2 days before our arrival to ask if there was any more rooms available.
we had booked on line so when my partner called she was contended with a rude woman saying no dear no one else can come, we usually only do 2 night stays!!
i called the next day to ask if there was a dvd player in the room as it didnt state on the site and we had two 8 yr olds to entertain.. they said no...why do you want to watch a dvd!!
went on the night and my cousin came through the door to dry off from the pleasure beach.. we got told she coldnt come in and when i said that was rediculous it kicked off!!
swearing from ruth.. woldnt give us a refund and they said we pestered with phone calls!!
it was 2 in 2 days... and even if it was 4 in one hour we were paying guests.. not an inconvenience! ruth told us she knew where we lived and she was calling her daughter!
micheal said he was calling the police so we asked him to seeing as they turned psycho and we had swore not at all.. this was 9.30 Pm with two kids in towe.. police came out and no cctv was working that day !!! as per! they demanded us a refund and we had to hunt till 10.30pm to find a lovey chinese woman and wingham inn who took us in... horrible people. horribole guest house. feel free to mention this review.. we were absolutely disgusted with them and i have to say how me and my partner kept our language clean or our hands of their neck was a miracle!!!
do not go there..!!!