We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“So dirty felt like I'd been camping at Glastonbury”
Review of Melville Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Melville Hotel
Ranked #60 of 73 Hotels in Blackpool
Reviewed 9 April 2017

worst hotel I've ever stayed. Came here last minute deal for the national Jesus Christ had I known how bad this place was I'd have brought a tent. No hot water in the shower as we were on the top floor. Needed antihistamines for the dust. Skid marks on the toilet from the previous guests. Place rotten of sewerage. Mattresses like sacks of old springs and rooms you couldn't swing a cat in.

To be fair the staff are all really nice and friendly and helpful had we been able to have warm showers would not have been so bad.

1st time in Blackpool whole town needs a good coat of napalm

Room Tip: Bottom floors have hot water showers
See more room tips
  • Stayed: April 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
5  Thank Bunter2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelvilleandOxford, Guest Relations Manager at Melville Hotel, responded to this reviewResponded 8 May 2017

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us.

We had a problem with a burst pipe (we didn't know at the time) and I am sorry you missed out on a hot shower, if you had raised your concerns with our staff, they will always do their upmost to rectify a situation.

It is a pleasure to announce that we will be implementing upgrades to the property over the next couple of months to ensure all our guest really enjoy staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (486)
Traveller rating
Traveller type
Time of year
Language

26 - 30 of 486 reviews

Reviewed 23 March 2017 via mobile

We stayed at the Melville Hotel at the end of March. We were met by a very friendly staff who could'nt be more helpful we were shown to warm, comfortable bedroom which was en suite...as are all the rooms...the dinners and breakfasts were served by friendly efficient staff. The cost for bed, breakfast and evening meal was very reasonable
The hotel is situated in Adelaide Street which in the shadow of the tower, close to a large shopping area and all the entertainment's that are offered by the town.
All in all the hotel and the staff made our trip a memorable experience.

Stayed: March 2017, travelled as a couple
1  Thank tonybarber1939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelvilleandOxford, Guest Relations Manager at Melville Hotel, responded to this reviewResponded 8 May 2017

Thank you for taking the time to leave a review of our hotel, we are really thrilled you enjoyed your stay with us and welcome you back any time you want to visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2017

Great hotel in great location lovely food friendly staff looking forward to going back again this year. Bar prices were cheaper than the bars and clubs room was clean and tidy good selection of food nice staff in dining room

  • Stayed: October 2016, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank amwalters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelvilleandOxford, Guest Relations Manager at Melville Hotel, responded to this reviewResponded 8 May 2017

Hello Ann-Marie, what a wonderful review, thank you for taking the time to leave one, we really appreciate it and look forward to seeing you in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2017

stay at this hotel 3-4 times a year ,i honestly wouldnt stay anywhere else ,the staff are wonderfull especially shaun and carol ,the food is great ,the hotel is in a great location near to shops and tower and also the winter gardens ,i would recomend this hotel ,and i cant wait to return there

  • Stayed: January 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank 602mandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelvilleandOxford, Guest Relations Manager at Melville Hotel, responded to this reviewResponded 8 May 2017

So great to hear that Mandy, it's always a pleasure to have you choose our hotel when you come to Blackpool.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2017

Stayed here again on 30th December with a group of friends from Newcastle and have a couple of things to say about the place...

Staff wise, as per usual was great. Some of us arrived late and we were greeted by Carol and her son Stewart (who were there the first time we visited). Both clearly professional and customer focused; making us feel at home. Carol went out of her way to make sure everthing was ok for our group and Stewart worked through the night keeping us suplied at the bar with a smile and lots of fun. Sadly we had to deal with two others members of staff during our stay there, Shaun and a girl called Tracy!!! Talk about rude and unprofessional!! Neither were helpful and both seemed to rather want to sit around talking about other members of staff like they were dirt and Shaun didnt seem too concerned that we wanted to spend money in the bar and rarely served us.

The rooms were dated and need some love but the food was great for what we paid.

I called back today to try and re book for another girls weekend away but wanted to book through Carol or Theresa (who took our booking in December) and have been informed that both have now left which is disappointing. The lady on the phone today didnt give me her name if i wanted to call back but from the impression that i got through the atttitude on the phone, our custom wasnt really needed there.

Would love to stay here again but i think we will look elsewhere now.

Would still recommend the place but you get what you pay for and thats not a lot....the staff make up in many areas really for me.

Shame :-(

  • Stayed: December 2016, travelled with friends
    • Value
    • Rooms
    • Service
4  Thank janephilips16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelvilleandOxford, General Manager at Melville Hotel, responded to this reviewResponded 8 May 2017

Hello Jane, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the staff and have taken everything on board and will follow up on your feedback.

We have been transitioning through staff and have now got a wonderful team in place, I am sorry you felt your custom wasn't needed, that is most certainly not the case and we would love to have you back again.

Please feel free to ask for Lisa or Toni if you change your mind and want to give us a second chance.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Blackpool hotels
0.2 km away
Alumhurst Hotel
Alumhurst Hotel
#49 of 73 in Blackpool
200 reviews
0.7 km away
Hotel Vienna
Hotel Vienna
#42 of 73 in Blackpool
51 reviews
0.3 km away
The Beechfield Hotel
The Beechfield Hotel
#12 of 73 in Blackpool
1,327 reviews
Show Prices
Show Prices
Show Prices
1.7 km away
Stockton Grange Hotel
Stockton Grange Hotel
#62 of 73 in Blackpool
89 reviews
0.1 km away
Ruskin Hotel
Ruskin Hotel
#21 of 73 in Blackpool
432 reviews
2.1 km away
Maples Hotel
Maples Hotel
#24 of 73 in Blackpool
268 reviews
Show Prices
Show Prices
Show Prices

Been to Melville Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Melville Hotel

Address: 70-72 Adelaide Street, Blackpool FY1 4LA, England
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #60 of 73 Hotels in Blackpool
Price Range: €62 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Melville Hotel 3*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Ebookers, Hotels.com, Expedia, 5viajes2012 S.L. and Book Direct Rooms so you can book your Melville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melville Hotel Blackpool

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing