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“terrible reception service and basic accommodation this visit!”
2 of 5 bubbles Review of Viking Hotel

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Viking Hotel
Ranked #18 of 72 Hotels in Blackpool
Certificate of Excellence
yorkshire
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“terrible reception service and basic accommodation this visit!”
2 of 5 bubbles Reviewed 4 April 2012

Having stayed here on 5 occasions previously, a mixture of short breaks and Christmas party nights. I have to say something has gone terribly wrong here...!
The check in was, well, awful. The staff, all five of them present never spoke a word, just handed me the usual form to fill in then put keys on counter and walked off. found out our room number with key fob, not the usual verbal explanation previously given nor the little card that you normally are resented with here. I questioned evening meal times, again the nonchalant staff member, a senior too according to her badge, just quoted its the same as always so that told me. The room, well, if you enjoy the sound of running water through the night, the gurgling and rumbling of pipes room 115 is for you. The view is spectacular if a derelict room, litter, bins and debris is your thing- not mine!
As I've always tried to be balanced in hotel stays and my views, I can truly justify our dissatisfaction here and hope for others sake the issues mentioned & other smaller gripes too are taken on-board for future guests... We sadly wont be one of them!!! Gripe over!!!

Room Tip: Avoid room 115.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flossieYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,105 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (411)
Date | Rating
  • English first
  • Any
English first
Durham, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 April 2012

we ,friends have been going to the viking hotel for 15 years have not been disappinted, good clean rooms very good food the staff are all very good , but we all miss the outstanding salard bar ,please put it back on

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leeds
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 March 2012

This hotel must be the best value in the country.The rooms are clean and tastefully decorated. My wifeand I chose a sea view room which costs a little more but is well worth the extra.The food is good without being outstanding.All in all it is superb value.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

The Viking is a fantastic hotel the staff are very well customer focused the entertainment is 2nd to none brilliant, the compare is so funny and the acts are very very good as was the food and very clean rooms would go again without a shadow of a doubt.

Room Tip: always had a sea view
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank loracyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
130 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 22 March 2012

Went to the Viking again this year, and was not disappointed, we stayed in a double room, and it has been redecorated, it was lovely and exceptionally clean. The Food again was fabulous, and entertained first class. We have already provisionally booked for next year, can't wait. Would definitely recommend to anyone.

Room Tip: We have stayed on the 2nd floor and friends were on 1st floor both excellent rooms. We stayed on Gro...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seriouslysunseeking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Viking Hotel

Property: Viking Hotel
Address: 479 Promenade, Blackpool FY4 1AX, England
Region: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
#10 Romantic Hotel in Blackpool
#12 On the Beach Hotel in Blackpool
#19 Family Hotel in Blackpool
Price Range (Based on Average Rates): €
Hotel Class:2 star — Viking Hotel 2*
Number of rooms: 100
Official Description (provided by the hotel):
Choose the Viking for good food, friendly service and exciting entertainment - all under one roof! Only a few minutes walk from South Pier and Blackpool Pleasure Beach, at the Viking the accent is on fun. Our exceptional sea view restaurant and unrivalled 'Talk of the Coast' cabaret club with top name acts featured nightly, offer our guests simply the best evening's entertainment in the town. An ideal base for a lively child free holiday. ... more   less 
Reservation Options:
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Also Known As:
Viking Hotel Blackpool

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