Re the previous poster Catherine, I can only assume she must be a little mixed up as my wife and family stayed for a week from the 1st Aug and we were the only guests in! As usual,we were well looked after,clean rooms,superb breakfast served by Sharon. I have never seen any staff there apart from her son who used to help her out about 3 years ago. I agree no tv's in the room anymore which is a shame, but as Sharon told us,they became to costly to replace when unruly guests came to stay. As for WIFI,our son was never off his laptop when we were there!Ah well,I feel sorry fro Catherine and her family who seem to have had such a torrid time at their hotel,but it certainly wasn't the Cosy Nook..