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23 - 28 of 781 reviews
Reviewed 9 June 2018 via mobile

After our car broke down outside the hotel on a Saturday evening we were in a sticky situation and lucky enough to get the last room in the hotel.

Knowing our dilemma of needing a room at a peak time we were actually offered the last room at a discounted price rather than at a premium price which plenty of other places would have done knowing we had limited choices and were in a jam.

Mel was simply amazing with helping myself and my wife who is 7 months pregnant.

Service and customer experience are commonly used words used in the hospitality industry and what we experienced was the epitome of both of these.

The hotel itself is also perfectly located to explore Grasmere with lovely rooms, bar and restaurant.

Great place to stay.

Stayed: June 2018, travelled as a couple
3  Thank Mike_and_clare_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2018 via mobile

Well located hotel in the beautiful town of Grasmere. Ours was a flying visit. Well appointed rooms, ours had a roof terrace which was perfect for enjoying drinks and nibbles on a warm evening. Breakfast was delicious. Staff friendly endless and helpful.

Stayed: June 2018, travelled as a couple
2  Thank ClairePaddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

Stayed here recently for a family wedding and I have to say it was exceptional. The owners could not do enough for us. Our every need was catered for even to the extent of loaning some 90 odd napkins to stave an emergency shortfall. The food was very good from the evening meal on arrival through to breakfast either side of the wedding. If I was going to be ultra picky, the unfinished decorating on the stairs was a bit of an eyesore but did not spoil the stay and with all the plus points does not warrant reducing the overall rating. Very highly recommended.

  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank djc14b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2018

Stayed for two nights as my husband was doing the Fred Whitton cycle ride. We brought our dog Monty with us and the owners were very accommodating, He was able to stay in the room during breakfast as well as when we had a meal in their restaurant.
You have to eat in their restaurant for one meal if staying, but the food was superb!.

Breakfast was also delicious and their was plenty of it. They are in the process of refurbishing parts of the hotel and what they have done so far looks great.
Hope to be back one day
Thank you for a great stay

  • Stayed: May 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank Vanessa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2018

First time at this hotel but will definitely return. Tastefully decorated, comfortable hotel with friendly owners and staff. Relaxed feel. Very bike friendly. Breakfast set out for those getting up early for Fred Whitton. Cooked breakfast excellent. Shower hot and powerful. Little touches showed thought and care for guests. Evening meal pricey but well above average

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jackie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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