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All reviews car park st stephens city centre beans hot items train station free breakfast sofa bed the hotel reception direct access multi storey easy parking including breakfast rooms are small yogurt reception staff an overnight stay
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Reviewed 21 December 2014

Well its not very often people stay in a hotel in their own City. We decided to stay over with the grandson aged 7. Fantastic welcome by the staff, excellent accomodation, had a top meal in the restaurant. Easy parking in the big car park next to the hotel. We will be back. Excellent value for money

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Service
Thank Cckorooski C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2014

Just returned from Hull Holiday Inn Express. What can I say brilliant our first stay at a Holiday Inn .Room was ready early so we could drop our bags off before hitting the shops. The rooms were spotlessly clean. The reception staff were helpful and attentive. The bed was so comfortable and we will definitely be a returning customer x

Room Tip: We were at the back overlooking car park very quiet we would definitely request one of those rooms again
  • Stayed: December 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank suecammish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2014

Stayed here last weekend fantastic , I i usually stay at travel lodge not any more this is better value charged £20 extra to leave luggage at tracks lodge didnt cost us any extra here lovely big family room free breakfast lovely friendly staff

  • Stayed: December 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Angeladawn123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2014

The bathroom in the room was not properly cleaned. A lot of noise comes thru the door to the corridor. You will clearly hear the people speaking outside in the corridor. Slow internet.

Simple breakfast.

I good place if you only need some not so expensive place to sleep.

  • Stayed: December 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Martin2013_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hull City Centre, responded to this reviewResponded 19 December 2014

Dear Martin2013_13,

Thank you for choosing us and taking the time to share your thoughts regarding our hotel. I sincerely apologize if there were any shortfalls that might have caused you inconvenience, particularly with our housekeeping services and the noise levels you have experienced. Your comments noted and rest assured that these will be used to improve our facility.

Although I would have preferred you had a better stay, I appreciate you providing us feedback as we aim to serve you better in the future.

Sincerely,

Faith R
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2014

It's a simple, clean, convenient and well run little holiday Inn that I use a lot for business trips.

Staff are always very helpful indeed and it's great for quick trips to Hull. Breakfast always predicable and good.

Location is great for the train, city and shopping centre.

Recommended.

  • Stayed: November 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank staffs_oatcakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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